Dodd RV of the Peninsula

Special order My wife and I drove to Yorktown to look at a used camper and ended up ordering the same thing brand new. Great experience all the way around. My wife and I drove to Yorktown to look at a used camper and ended up ordering the same thing brand new. Great experience all the way around. More

Helpful and accommodating We chose Dodd because they were extremely friendly, helpful and patient. As a first time buyer they took the time to walk us through various types of We chose Dodd because they were extremely friendly, helpful and patient. As a first time buyer they took the time to walk us through various types of trailers ensuring we got what we wanted. Shane in particular went above and beyond to make our experience a success. More

Best experience I have had at any dealer. Sales staff was extremely helpful and informative but not pushy. Shane who mainly dealt with us was and has remained vigilant about answering any ques Sales staff was extremely helpful and informative but not pushy. Shane who mainly dealt with us was and has remained vigilant about answering any questions or concerns we have had. The purchasing experience the day of delivery was very well laid out and made us feel very important to the staff. I could go on but bottom line is that we have zero complaints! We Highly recommend this dealership to any would be RV purchasers. More

First RV Purchase Made Easy We had been looking for travel trailers for several months and had decided on a floor plan, weight limit, and desired amenities. We found the trailer We had been looking for travel trailers for several months and had decided on a floor plan, weight limit, and desired amenities. We found the trailer that met our needs at Dodd RV and I dropped in while in the area on business. We live about 3 hours away in the DC area so this was a shot in the dark. I found the model we had decided upon and was able to give it a once over before the salesman, Shane Slavnik, came by and introduced himself. I asked a few questions, asked for any other units that were similar, and told him my expectations. Never at any point did he apply the snake oil salesman pressure. He just provided his contact information and asked us to keep him in mind. The price was right, the knowledge of the unit by the salesman was excellent, and I never once felt pressure. When my wife had concerns about the look of the cushions, he immediately set about correcting that. When we told them that we wanted to finance on our own and register it in my state of record (I'm military), they had no issues. Throughout the pre-delivery inspection and acceptance, we were treated with respect and felt as though no other customer mattered. Shane, our salesman was knowledgeable and accommodating. Mary at the main desk was helpful and accommodating, Arnold in finance and closing did everything in the world he could to make the process as painless as possible. Tom in service walked me patiently through the trailer and explained everything and answered every question I had. Finally, Rod in parts gave me a great run-down on things I actually needed, and not just stuff that they wanted to sell me. The staff is amazing and could not have been more customer service oriented. For new RV buyers: Do your research. These folks were knowledgeable and fair, but you should always be prepared. That said, you could not do better with a with a first-time trailer/RV buy than going here. If you are realistic and knowledgeable, you will be amazed at the service you receive. Overall the only they could have done extra was to give me the trailer for free. Which I'm still open to guys! I just noticed that Rod in parts is not listed below: 5 STARS! More

New To The RV World From the time we stepped out of our car to the time we drove off the lot, the Sales, F&I and Delivery Team was very informative and helpful. It felt a From the time we stepped out of our car to the time we drove off the lot, the Sales, F&I and Delivery Team was very informative and helpful. It felt as if we were old friends not just a new dollar to be made. All the employees bent over backwards to make our experience fun and enjoyable. We highly recommend Dodd RV if you are looking to make an investment for a lifetime. Thanks Scott, Tina, Arnold, Nathan and Robb, your PROFESSIONAL TEAM work makes Dodd RV a WINNER!!!!!!!!!! More

Very detail oriented and customer friendly Excellent salesman that covered all details of purchase and answered all questions. Service man did a complete walk through of my wife and my coach pu Excellent salesman that covered all details of purchase and answered all questions. Service man did a complete walk through of my wife and my coach purchase explaining all components of the vehicle and plenty of very useful tips. Parts department was very helpful also. Very friendly atmosphere all around. Recommend to everyone purchasing an rv More

RV purchase After looking on the internet for months and looking at every RV on the side of the road, Dodd was breath of fresh air. Tina, our rep. was very knowle After looking on the internet for months and looking at every RV on the side of the road, Dodd was breath of fresh air. Tina, our rep. was very knowledgeable and listened to what we were looking for in preowned units. ALL the people at Dodd RV are very professional and treat you like family. More

Good Experience Good experience with sales and service. No hard pressure. Took time to show units or just look around. Allowed time to make up our mind. Very helpfu Good experience with sales and service. No hard pressure. Took time to show units or just look around. Allowed time to make up our mind. Very helpful. More

Exceptional First off let me offer an apology to all of the wonderful people at there dealership that helped me for taking so long to write this review. In Novemb First off let me offer an apology to all of the wonderful people at there dealership that helped me for taking so long to write this review. In November of 2016 while traveling from Vermont to Florida down 95 just north of Richmond VA, an 18 wheel truck took off our Passenger side mirror and just barely missed the side of our Motor-home by inches. When we arrived at Yorktown Thursday evening it was to late to do anything about it. So first thing Friday Morning I drove down to the dealership and talked to Mike Queen as this was an item that they don't normally carry in stock he started calling around to find a replacement he called the Thor Company the manufacture of the motor-home only to find out that they were all on Thanksgiving break undaunted he keep calling until he was able to get someone and have the item shipped unfortunately even though overnight delivery was paid for it was not shipped until Monday and arrived late Wednesday prior to Thanksgiving to late to install. However Joey Lawrence and Melissa Grace made sure that first thing Friday Morning My mirror was installed even tho the were working with a Holiday shortened staff. The job was completed professionally and quickly a were big thank you to all involved. PS if you are involved in an accident on the interstate in Virginia do not expect the State Police to respond unless there in a fatality. More