2,181 Reviews of Don Ayres Honda - Service Center
Sales and Service Don Ayres Honda in Ft. Wayne is an excellent dealership who strives for 100% customer satisfaction everyday. The affordability of the oil change is s Don Ayres Honda in Ft. Wayne is an excellent dealership who strives for 100% customer satisfaction everyday. The affordability of the oil change is second to none in our area. More
130000 mile service Service was performed as stated and actually completed sooner than estimated. Good job. Thanks to Troy for good attention and the guys in the back, Service was performed as stated and actually completed sooner than estimated. Good job. Thanks to Troy for good attention and the guys in the back, More
Service My contact there is Chuck and he is always friendly and eager to meet my expectations and time frame . Excellent. I will keep coming back My contact there is Chuck and he is always friendly and eager to meet my expectations and time frame . Excellent. I will keep coming back More
Service before moving I needed an oil change and tire rotation before moving from the area to Nevada. They made sure to service my air conditioning, which I hadn't even con I needed an oil change and tire rotation before moving from the area to Nevada. They made sure to service my air conditioning, which I hadn't even considered. I was thankful they went the extra mile to make sure my car was in good shape for the trip. I will miss the dealership in my new home. More
I was having trouble with my new used Insight. My used but new to me had a check engine omission light on so I took it back the first day I picked it up. I was told to come back in the morning and My used but new to me had a check engine omission light on so I took it back the first day I picked it up. I was told to come back in the morning and leave it. I was given a rental car for as long as it took till my car was done. I was treated like a queen and although the mechanic dropped a part putting my car back together. He felt terrible but I understood it was an accident. He did a wonderful job. I had a rental and all was good. My car works fine and after all this a sender broke on the door. I took it back to them and was on my way within minutes. Thank you for a job well done. More
Service Department & Parts Department To all that it concerns , I do & have a great relationship with Don Ayres Honda ,over the past 30 yrs of service & dedication from this dealership. Th To all that it concerns , I do & have a great relationship with Don Ayres Honda ,over the past 30 yrs of service & dedication from this dealership. This is a 6 star dealership not a 5 star , I & my family have and own over 12 Honda's over a period of the 30 yrs , currently we have 3 Honda's now a 1992 Honda & a 2006 Accord, 1996 Accord witch is brand new and it is in my garage & has less than 1000 miles on it . Just to let you know I am a 47 yrs service technician for a local industrial fork lift dealership & have a very good knowledge of what excellent service is all about..... I challenge you to find a better staff to service your requirements........!!!!!! Douglas R Lang Thank you , Don Ayres Honda for your service and dedication that you and your staff have giving us over 30+yrs, what more could you ask for . Thank you Doug Suttle & Staff!!! ' More
Doug Waltz Doug is very informative, thorough and efficient when getting maintenance service. I've only been to the service center one time for service because Doug is very informative, thorough and efficient when getting maintenance service. I've only been to the service center one time for service because Doug has been quite patient with this new Honda owner, explaining to me when I need service. He lets me know what should be done during the maintenance service appointment and what I should do next time I come in for service. More
A customer of 10+ years A trustworthy service department- that's the Don Ayres' experience! No up selling. Just GREAT service. Whether you drop it off outside of business hou A trustworthy service department- that's the Don Ayres' experience! No up selling. Just GREAT service. Whether you drop it off outside of business hours, use the shuttle to your destination, or wait. Ayres considers your needs and wants: free beverages, wifi, television, magazines... tables so you can even to work while you wait. Oh, and very low cost oil changes for cars purchased from Ayres. Whether your service writer is Jeremy, Troy, Doug S or W... or any of the rest- they all work for your 100% satisfaction. Thanks guys! Definitely the best in Fort Wayne! More
Fast and accurate service I had an oil change and tire rotation completed in a timely manner. All work was done correctly and the car was washed prior to my picking it up. I had an oil change and tire rotation completed in a timely manner. All work was done correctly and the car was washed prior to my picking it up. More
Oil ans filter change. Tire rotation Kevin Capelli scheduled the appt for me and Doug Settle took care of my car. Has everything done by the time he said it would be ready washed my car a Kevin Capelli scheduled the appt for me and Doug Settle took care of my car. Has everything done by the time he said it would be ready washed my car as an added bonus and pulled it around for me to pick up when I arrived. He is very kind and professional, always provides excellent customer service. John Watkins also assisted with some cleaning of stains on my seats and went above and beyond to help me out. More