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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

February 09, 2017

Review The staff was friendly, personable and ready to meet your every need. They were very courteous and professional and ready to answer any questions. The More

by PALMS54
Price
Recommend Dealer
Yes
Employees Worked With
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Viljoen, Jonathon Yale
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Mar 01, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that you found Adam, Jonathon and Tina to be friendly and personable. We're glad to know that you appreciate our no-pressure, no-hassle approach. Thank you for your business and time.

Helpful
February 09, 2017

Great Experience Hands down absolutely the BEST customer service of anywhere. The staff was very friendly, and accommodating and very professional. Everyone went over More

by autgrz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Becky Whitaker, Jonathon Yale
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Mar 01, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know about your recent positive experience shopping with us. We're pleased to know that our team took great care of you and that you found the right car. When we hear that we have the "BEST customer service of anywhere," we know we're doing something right. Thank you for your business!

Helpful
February 08, 2017

Good Customer Service The experience was good and everyone was helpful. The prices were reasonable and the customer service was great. I would recommend this dealership to More

by wdend5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Williams
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Feb 09, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a positive review. We're glad that your recent experience was a positive one and that Keith, Nic, Marci and Chris provided you with great customer service. It's helpful to know that you found our prices reasonable and left you willing to recommend us. Thank you for your business. We hope to see you again!

Helpful
February 07, 2017

Great Exprience Great experience. I highly recommend this dealership. The staff was very polite, professional, knowledgeable and ready to help you. I will definitely More

by Taylor, Sherie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Viljoen
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Feb 09, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a positive review on your recent experience. We're pleased to know that Eric, Kathryn, and the rest of the team provided professional and knowledgeable assistance. We appreciate your business and hope to serve you again in the future.

Helpful
February 07, 2017

Great experience . No pressure and they didn't low ball us on our trade. Highly recommend. We will definitely look to this team for future puchases More

by MICHAELJENNIFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2017 -

DonohooAuto LLC responded

Thank you for the valuable feedback. We pride ourselves in being competitive, and of course, we never use high-pressure tactics to sell our cars. We really like to think of our sales team as facilitators who are trained to get you efficiently into the car of your choosing. We're glad that Eric and the rest of our team did just that! We appreciate your business and of course, any recommendations you make to friends and family. We look forward to serving you again in the future.

Helpful
February 06, 2017

Best dealership in town!!! Second time purchasing a vehicle here. Really like that this dealership does not have car salesman running up to your car as soon as you drive up. The More

by au tiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Williams
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Feb 06, 2017 -

DonohooAuto LLC responded

First of all, we greatly appreciate your return business. We know that when we are able to make a customer happy more than once, we must be on the right track. We're pleased to know that you appreciate our buying process. It's a little different than most, but we think that's a good thing - we're glad to know you do, too! Thanks again for your repeat business and for letting us know that Keith and Nic took great care of you. We look forward to providing outstanding service to you yet again, when you're ready to buy your next vehicle.

Helpful
February 06, 2017

Great experience from the time my husband and I walked through the door. There was no pressure. Everyone was very polite and helpful. Never had such a good experience More

by carolcolumbiana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hardy
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Feb 07, 2017 -

DonohooAuto LLC responded

If you've never had such a good experience buying a car, we must be doing something right. In our mind, buying a car should be fun! That's why we put our effort into creating a welcoming atmosphere and a no-pressure sales process - it sounds like Jim and Chris did exactly what they should to put you at ease and deliver a great experience. We appreciate your business...thank you for taking the time to leave us a positive review.

Helpful
February 06, 2017

Easy purchase Best experience I have had purchasing a vehicle. The sales team is professional and easygoing and financing was trouble free. I would highly recommend More

by Therry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Jonathon Yale
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Feb 06, 2017 -

DonohooAuto LLC responded

We're so glad you enjoyed the Donohoo experience. It's a little different, but we think that's a good thing. We think buying a car should feel like doing business with friends...not a hustle. Thank you for letting us know that Mo and Johnathon did a great job helping you through your purchase. We appreciate your business and look forward to serving you again in the future.

Helpful
February 06, 2017

customer I was shopping 200 miles from out of state it was a great experience. People are very nice and knowledgeable and ready to help you. More

by mark93_2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale
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Feb 07, 2017 -

DonohooAuto LLC responded

We're so glad to know that Jonathon, Chris and the rest of the team made it worth the trip. We do our best to make it easy, even across state lines. Thank you for taking the time to leave us a review and for your business!

Helpful
February 04, 2017

buying a lexus Nice dealership with good prices. I live in Pensacola, Fl and drove up after looking at their inventory on line after a friend of mine in the area tol More

by cars cars cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Boozer, Tina Viljoen
Report | Print
Feb 07, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with us. We're glad to know that you found the car you were looking for at a price that beat others in the southeastern region. And you are absolutely correct - because most of our customers appreciate the up-front pricing, we have eliminated the haggle. We know some people miss that, but with your $3,400 savings over other dealerships, hopefully you didn't miss it too much! As for the women in our customer care team, we can assure you that their beauty is surpassed by their intellect. We appreciate your business and your recommendation. Thank you for the feedback on the referral program. That's an excellent thought and we will consider adding that in the future, as word of mouth is very important to us.

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