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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

July 25, 2017

Simply Unbeatable I purchased my new Acura TLX at Donohoo about a week ago. It's actually my second vehicle to buy from them within 15 months. I honestly just don't wan More

by m.sanderson23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us positive feedback. We truly appreciate your repeat business and are thrilled to know that we exceeded your expectations both times. We're glad that Trey and the rest of the team took great care of you. And we're very happy to hear that you love our business model. It's a little different, but we believe that if we take good care of our customers and provide quality vehicles at competitive prices, then, like you, they'll come back. We hope you enjoy your second car as much as your first and look forward to serving you again in the future.

July 24, 2017

My Donohoo Experience I loved how at Donohoo they do not push cars on you to make a sale. They are upfront and honest giving you their lowest possible price so that you do More

by Hpayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us positive feedback. We're glad that you appreciated our no-pressure, no-hassle approach to car sales. We think it makes for a much more pleasant experience. We want to close every sale knowing that we've made a customer happy. We're happy to know that Trey, Eric, Jimmy, and the rest of the team took great care of you. We appreciate your business and hope we get the chance to serve you again. Happy travels!

July 24, 2017

EXCELLENT SERVICE My experience with Donohoo Auto is one to be remembered and shared forever. The service was very excellent and the people were very friendly. I have More

by eva.moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for the kind words of praise and goodwill - we are blessed to serve customers like you! We're glad to know that Eric and the rest of the team provided warm service and hospitality. We hire good people who will take care of our customers, so we're happy that you found that to be the case. Thank you for trusting us with your business and we wish happy and safe travels for you.

July 24, 2017

Service The service was excellent. They knew exactly what car I was looking for. The car was very nice when I arrived it was cleaned and ready for me! More

by Brottany98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger, Becky Whitaker
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us positive feedback. We're happy to know that Trey, Adam, Becky, and the rest of the team provided five-star, turnkey service. We appreciate your business and hope to have the opportunity to serve you again. We hope you enjoy your new car!

July 24, 2017

Pleasant experience Pleased with selections available and helpful and courteous.staff. From reception at the door to the nice young man who went on line to help me find w More

by gagirly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker, Tina Viljoen
Jul 28, 2017 -

DonohooAuto LLC responded

We think car-buying should be fun...not a chore! We're glad that you had a great experience with us, from shopping online, to your in-dealership experience. Thank you for taking the time to let us know that Kyle, Tina, Becky and the rest of the team provided five-star service. We appreciate your business and hope that we get the chance to serve you again in the future. Thank you!

July 24, 2017

It was good Everyone was nice and they answer all of my questions they did a good job and gave a good tour of my vehicle and it's a good car thank you for yall wo More

by prudelatoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker
Jul 28, 2017 -

DonohooAuto LLC responded

You're welcome! Thank you for trusting us with your business. We're glad that Mark, Nic, Becky, and the rest of the team took great care of you while you were shopping with us. We hope you enjoy your new car for a long time to come. We appreciate the kind words and hope to serve you again in the future.

July 23, 2017

Car Purchase We had one of the best car buying experiences, very easy with no hassel. Test drove multiple cars, pick the final one and made the purchase, quick and More

by Nyree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to give us positive feedback. We're glad that Mark, Mo and the rest of the team delivered five-star service. If this was one of the best car-buying experiences you've had, then we know we're on the right track. We appreciate you trusting us with your purchase and hope we have the opportunity to serve you again in the future.

July 23, 2017

Speedy and quality The dealership was very busy as it would be on a Saturday afternoon. The salesperson I had been working with via email was with another customer. I th More

by Stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave a thorough review. You're right, Saturdays can be very, very busy, but we've worked hard to create a team-centered approach that allows us to serve our customers as efficiently as possible. We're glad you found that to be the case and that Eric, Mo and the rest of the team worked together to deliver a seamless experience. We appreciate your traveling to shop with us. We hope you enjoy your new Lexus and that you have many miles of happiness together! Thank you again for the kind words and for your business.

July 22, 2017

Beyond Impressed Twice A little over nine months ago we bought, my favorite car so far, from Donohoo. I was in an accident two weeks ago that totaled my car. I was impress More

by Th77car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Leal
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us positive feedback. We're glad that you returned to shop with us, even if the reason why was far from ideal. We're pleased that we could take a bad situation and make it better by working with the insurance to get you back into your favorite vehicle. We hope that this one brings better luck! Thank you for your repeat business - we wish you many happy miles and SAFE travels in your new car.

July 22, 2017

Excellent Service As a first time buyer , I'm extremely satisfied with the customer service I received at Donohoo !!! Super friendly and professional!!! Thanks to Kyle, More

by Cjackson31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Viljoen
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback. We're glad to know that Eric, Kyle, and Tina took great care of you and made your first car-buying experience five-star worthy. We appreciate you trusting us with your purchase and hope you enjoy your new car for many miles to come!

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