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Dorsch Ford Lincoln Kia

Green Bay, WI

4.7
1,963 Reviews
Dorsch Ford Lincoln Kia is proud to serve our customers around the Green Bay area and worldwide as your certified dealer for over 48 years. At Dorsch Ford Lincoln Kia we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including our quick lube center. Dorsch Ford Lincoln Kia, your certified dealer, serving the Green Bay area. Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Dorsch Ford Lincoln Kia!
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2641 Eaton Rd

Green Bay, WI

54311

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Showing 1,963 reviews

September 15, 2025

Customer relations and the service department top notch. The itself is Chinese junk and I wish to God I didn't buy. Selling it first chance I get. More

by 1982kpowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Topel
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

I purchased a car from Dylan at Dorsch online. He was very receptive to all text messages. We negotiated on a price. Then, at closing, there was a small problem. I was apprehensive that Dylan woul More

by bandcerickson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Dorsch Ford Lincoln Kia responded

We're so glad Dylan provided you with a seamless experience! Thank you for choosing Dorsch Ford Lincoln Kia and for sharing your support. Safe travels!

September 13, 2025

Quick mobil 1 mustang oil change. Very careful not scratching car. Comfortable waiting area. Celeste found me when job was complete. She informed me of service and oil change specials More

by mkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste, 5 stars
Sep 15, 2025 -

Dorsch Ford Lincoln Kia responded

Thank you for choosing Dorsch Ford Lincoln Kia for your oil change! We're glad Celeste could assist you, and we look forward to seeing you again.

September 06, 2025

Heather did a great job servicing my vehicle and will be returning for all my service needs. More

by christianjmolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 08, 2025 -

Dorsch Ford Lincoln Kia responded

Christian, thank you for giving Heather & the team an opportunity to earn your business! We appreciate your review and look forward to seeing you next time here at Dorsch Ford Lincoln Kia!

August 28, 2025

I had to bring my vehicle in 5 times before they finally fixed the issue with my van’s sliding door. Communication with the service manager was awful. He didn’t call or message me all day stating that my ve More

by Kristin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Aug 29, 2025 -

Dorsch Ford Lincoln Kia responded

Kristin, I'm truly sorry to hear about your experience with our service department. We strive for clear communication and timely repairs, so it's disappointing that we fell short here. I would appreciate the opportunity to discuss this further and make it right if possible. Please feel free to reach out at your convenience. Thank you, Brett Mastey - Service Manager - nkersine@dorschfordkia.com

August 24, 2025

Amazing customer service and response time! The staff was very friendly as well as helpful More

by Surferbeauty0013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carin Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eban Baumgarten 5 stars all the way
Aug 26, 2025 -

Dorsch Ford Lincoln Kia responded

Thank you for the wonderful feedback about our Dorsch Ford Lincoln Kia team! We appreciate your business and hope we have the privilege of working with you again in the future!

August 20, 2025

I’ve only had my new suv for 8 months. I have been treated well during this time More

by jstuckmann
Recommend Dealer
Yes
Employees Worked With
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Dorsch Ford Lincoln Kia responded

We're happy to hear our Dorsch Ford Lincoln Kia team has taken great care of you so far! Thanks for your support and we'll see you next time!

August 16, 2025

Andy was very helpful and the service was completed in under an hour. Love the new Lincoln building. More

by Njsiebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Harrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Aug 19, 2025 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your experience with Andy and for choosing Dorsch Ford Lincoln Kia. We hope to see you again down the road!

August 10, 2025

Bought used car! Brakes bad service said pads put on wrong! Car also out of alignment! Rear shock replace.Terribble service!🤮 More

by michaelis.paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Grundstrom
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Dorsch Ford Lincoln Kia responded

Michaelis, I'm sorry to hear about the issues with your used car purchase. This is not the level of service we strive for and I apologize for any inconvenience caused. Please reach out so we can address these concerns directly and find a resolution together. Thank you, Chuck Doute Jr. - General Sales Manager - 920-593-6578

Aug 12, 2025 -

michaelis.paul responded

Hi! Tks for response! Bought the car got home brakes squeaked! Took back! Service said brakes were put on backwards?? Took home still squeaked! Got better pads put on and rotors polished ! Car was out of alignment had to. get that done! Rear strut is worn out! Callled your service Norm said the 4000 mile warranty doesn’t cover it because that is normal wear and tear! xx! only had put on 200 miles since bought so that wear and tear was there before! I also had to replace two tire sensors!The tires that were put on are worn some and have terrible road noise!! And the salesman told me when bought it was completely checked over! Also the CD player does not work correct!!I am very disappointed and thinking is trying to sell it! Paul C Michaelis I had to pay for all this!!! I was lied too and am going to try and sell it in future!

Aug 12, 2025 -

michaelis.paul responded

I responded! Paul Michaelis

August 04, 2025

I have always been treated square at your establishment. Sales to service, it's been great! More

by mooseranch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Dorsch Ford Lincoln Kia responded

We truly appreciate your loyalty and are glad you’ve had great experiences with both sales and service at Dorsch Ford Lincoln Kia! Safe travels!

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