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Dorsch Ford Lincoln Kia
Green Bay, WI
1,934 Reviews
Dorsch Ford Lincoln Kia is proud to serve our customers around the Green Bay area and worldwide as your certified dealer for over 48 years. At Dorsch Ford Lincoln Kia we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including our quick lube center. Dorsch Ford Lincoln Kia, your certified dealer, serving the Green Bay area.
Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Dorsch Ford Lincoln Kia!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:30 PM
Tuesday 6:30 AM - 5:30 PM
Wednesday 6:30 AM - 5:30 PM
Thursday 6:30 AM - 5:30 PM
Friday 6:30 AM - 5:30 PM
Saturday 6:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,934 reviews
December 08, 2017
Excellent dealership This experience was no different than any other I’ve had with the people of Dorsch Ford Kia. I was happy with the purchase, salespeople, service and f This experience was no different than any other I’ve had with the people of Dorsch Ford Kia. I was happy with the purchase, salespeople, service and financial staff we dealt with. The process of turning in our previous lease and leasing our new one was easy and fast. Lew was very helpful and easy to work with. We will be back the next time we’re looking for a vehicle. More
by maryfrebs
December 08, 2017
Dorsch is a winner when it comes to Selection & Service We thought real hometown dealerships were a pleasure from the past. Dorsch has proved us wrong with The Best Vehicle Selection and Top Customer Servic We thought real hometown dealerships were a pleasure from the past. Dorsch has proved us wrong with The Best Vehicle Selection and Top Customer Service! More
by Parker, Michael
December 07, 2017
Replacing Tires on a Leased Vehicle. We are in Year 3 of our leased vehicle contract, due to be up next fall. After having a leaky tire for a few months, took it in to several places only We are in Year 3 of our leased vehicle contract, due to be up next fall. After having a leaky tire for a few months, took it in to several places only to find out it would have to be replaced...AND the tread on the tires are basically non-existent...3/32 on the front. Going into winter in WI, I was NOT happy. My husband stopped into Dorsch to figure out what could be done since I don't want to drive all winter on bald tires. My husband also had interest in another vehicle which made him stop there instead of calling. The salesman who spoke to my husband, while nice and polite, did not offer any useful help. He initially offered to put on used tires. Great! Let's do that. Then he tells my husband that there aren't any available. His next option was to order tires, do the work, and roll the payment into the loan for the vehicle my husband was looking at. While that's nice if we are having trouble financing the tires, or were completely sure that he wanted that vehicle....but that wasn't our issue. Our issue is that a lease vehicle should not need repairs or maintenance more than regular like oil changes. I pay a little more for something brand new so I don't have to deal with problems. Dorsch should stand behind their vehicles and fix the problem. They have refused. I will NOT be continuing to work with them beyond this lease if there isn't a solution. It is disappointing to have so little willingness to find a solution from the staff. More
by smac
Employees Worked With
I don't know-my husband didn't remember who it was.
November 28, 2017
professionalism With the past experience we knew that with the product we had we wanted the same or as similar as possible. Basically it took us an hour to find a si With the past experience we knew that with the product we had we wanted the same or as similar as possible. Basically it took us an hour to find a similar car do the financial and complete the deal. More
by Bill12345
November 10, 2017
Greg Tolman helped us more than we could have expected! Greg was very thorough and knowledgeable about the car we were interested. He gave us two days of his time to find the perfect car, and made sure we w Greg was very thorough and knowledgeable about the car we were interested. He gave us two days of his time to find the perfect car, and made sure we were comfortable and aware of everything in the car before getting off the lot. Dorsch does not lie to you about the price you are paying, and helped us get the BEST deal we could get for our trade in. Thank you for treating us like PEOPLE not customers, Greg!!! Dallas in finance was very helpful in answering questions as well, helped us and understood that as PEOPLE we have budgets, thank you for working with us so compassionately and honestly, Dallas! More
by Evan
November 08, 2017
good buying experience Corey made sure I new how to use all that new technology before I drove off. All employees are friendly and made me feel comfortable Corey made sure I new how to use all that new technology before I drove off. All employees are friendly and made me feel comfortable More
by yoopergirl
Employees Worked With
November 08, 2017
Very helpful take you in your direction to purchase They are customer orientated to pursue the customer’s interests don’t talk down to customer well informed with their product really want you to have a They are customer orientated to pursue the customer’s interests don’t talk down to customer well informed with their product really want you to have a good experience More
by Oldfart
November 05, 2017
Best experience! Everyone at Dorsch was so welcoming especially Christian Ortega, he was very helpful and thanks to him we bought the perfect car for our family. Everyone at Dorsch was so welcoming especially Christian Ortega, he was very helpful and thanks to him we bought the perfect car for our family. More
by Perez.rtba17
November 03, 2017
REMOTE START I called for information on a remote start on my 2017 Escape.Amy was amazing.She got it scheduled so fast (next day) also arranged my oil changed W/ K I called for information on a remote start on my 2017 Escape.Amy was amazing.She got it scheduled so fast (next day) also arranged my oil changed W/ Ken at the same time.Great customer service at Dorsch Ford.I am ready for winter and cold weather now. Thank you Amy and Ken you are a true asset to the Dorsch Ford Dealer More
by Karen
Employees Worked With
Amy Hintz, Kent Clasen
October 30, 2017
Poor service Always has car for days never seems to fix problems was given a loaner one time that didn’t have a plate on it last loaner had low fuel light on when Always has car for days never seems to fix problems was given a loaner one time that didn’t have a plate on it last loaner had low fuel light on when it was given to me made repairs with out authorizing very poor service More
by Crash0421
Employees Worked With
Doug Ertman
