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Elmwood Chrysler Dodge Jeep Ram - Service Center

East Providence, RI

4.7
216 Reviews

216 Reviews of Elmwood Chrysler Dodge Jeep Ram - Service Center

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June 25, 2021

This is one of the dealerships I’ve been working for so many years and they are one of the most professional and care about people I ever met Day to everything they can to keep the client happy More

by Carlos52875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Gousie
Jun 25, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We are delighted to know that you have had good experiences with us at Elmwood Chrysler Dodge Jeep RAM and to know that our team has always been caring and professional. We value your business, and we look forward to any future visits!

June 24, 2021

In the multi point inspection they told me everything was good I checked the air cleaner it was completely no good cabin air filter non good make me not happy with the Teck not shor about the safety of his More

by Antoniooneill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Gousie
Jun 24, 2021 -

Antoniooneill1 responded

Safety technician needs to do a more thorough inspection

Jun 24, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to share your feedback! If you would like to discuss this further, please send your contact information to me at ejones@elmwoodcdjr.com. I look forward to hearing from you. Elisha Jones ejones@elmwoodcdjr.com 401-438-0400 extension 151

Jun 24, 2021 -

Antoniooneill1 responded

Antoniooneill 1@gmail.com

June 18, 2021

Really great and fast service! Everyone is very friendly and helpful. Didn’t need an appointment for the oil change which was super convenient, they had my car ready to go within 30 minutes and included a c More

by kristin.barger87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Baptista, Emily Gousie
Jun 19, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for choosing Elmwood Chrysler Dodge Jeep RAM, Kristin! We are very happy to learn our Service Department provided you with great service and a fast oil change. We strive to ensure all of our guests leave having had a positive experience with us at Elmwood Chrysler Dodge Jeep RAM. We hope you will continue to choose us for all your automotive needs.

June 18, 2021

I made an appointment for an oil change and when I arrived I was informed of the mistake, but they took me anyway in the Fast Lane. I left the truck, so they called so I could pick it up, advised me More

by Milkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Bland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a review. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

May 30, 2021

Scott is our service persona ans he looks out for all the recalls as well the best for the vehicle and out safety . Excellent job always! More

by Rhonda73157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the 5-star rating, Rhonda! We are glad your experience at Elmwood Chrysler Dodge Jeep Ram was an excellent one. Safe travels on the road ahead.

May 30, 2021

Always have friendly staff ready to help, great customer service. Greeted right away she was very kind. Ease of service. I was only having an oil change tire rotation did not need a loaner car. I always wal More

by satisfied RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Baptista, Emily Gousie
May 31, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your outstanding experience with us in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Elmwood Chrysler Dodge Jeep RAM.

May 28, 2021

Unbelievable service!!! It was truly amazing to work with these people and this dealership. I would recommend this dealership to everyone. They take the old stigma of going to the dealership and turn it 180 More

by johns34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vedoia
May 29, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a review. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

May 27, 2021

Elmwood Dodge has always been a great place to go for a good deal or maintenance for your vehicle. I purchased my last 2 ram trucks from them. They gave me good deals on both. Anytime I needed regular main More

by carayvic99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benamino Sciarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenel Braley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Tavarez, Darlene Baptista, Emily Gousie
May 28, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are delighted to know that you have had good experiences with our Sales and Service Departments. We value your business at Elmwood Chrysler Dodge Jeep Ram, and we hope that you will continue to visit us!

May 07, 2021

They are very friendly,great customer service I love their fast oil change service when I go there in the morning I would recommend them to anyone More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Gousie
May 08, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for choosing Elmwood Chrysler Dodge Jeep Ram, Tony! We are happy to know that you enjoyed a quick oil change. We look forward to working with you again!

April 29, 2021

I took my car to the Elmwood Chrysler Dodge Jeep Ram, and I met Jim Verdoia, an excellent person as a man and as an employee, he did everything to find the problem in my car, Scott Jacob and Tee Amaral alway More

by miguel.moniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Hi there, At Elmwood Chrysler Dodge Jeep RAM we thank you for your five star review. We strive to keep our customers updated and informed and so we are thrilled to hear about your recent experience. Thank you for choosing Elmwood Chrysler Dodge Jeep RAM and we hope to continue to assist with all of your future automotive needs.

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