Falcone Automotive

Thank you brought in my 2011 Subaru Outback 2.5 I , the battery had been replaced in January 2017 but failed in December 2017, however I had not been driving t brought in my 2011 Subaru Outback 2.5 I , the battery had been replaced in January 2017 but failed in December 2017, however I had not been driving the car and realized that I probably contributed to the problem. However, the battery was still under warranty. They not only charged the battery they replaced it with a new one at no cost to me. I was very happy with that , and realized that they had probably gone above and beyond what was necessary to help me. Thank you very much. They were polite,helpful and supportive. I truly like this dealership More

I'll always go to Falcone! I live within walking distance of another Subaru dealership. They are very nice and pleasant, but when it came to buying my car, Falcone was amazing. I live within walking distance of another Subaru dealership. They are very nice and pleasant, but when it came to buying my car, Falcone was amazing. They really work hard to meet my needs and assure that I'm pleased. When I brought the car in for service this last time, I had a long list of things I wanted to have checked that I hadn't given them when I made the appointment. Even though they had a full day of work and didn't really have time, they made time to check everything on my list. They were Awesome! The only tiny thing that annoyed me was that someone left ashes on my shift panel. Not a big deal, but a surprise given the quality of all my experiences with them. More

Falcone Subaru's service and attention to detail are great! I had a great experience buying a car at Falcone Subaru, in fact, it was the absolute best experience purchasing any vehicle, and I have purchased man I had a great experience buying a car at Falcone Subaru, in fact, it was the absolute best experience purchasing any vehicle, and I have purchased many vehicles from New York and California. I had the pleasure of dealing with Justin Poynter who was very professional, and polite. I chose to buy a 2018 Subaru Outback 3.6R. He showed me every feature, and detail of the Outback. He always made sure to ask me if I had any questions, was there any feature I wanted to know more about. His knowledge of the vehicle was impressive. I never felt rushed, put against the wall, or had any feeling of being uncomfortable with my purchase. Once I was approved Justin went through the process of discussing the owners manual, service requirements, all of the cars features in detail and making sure the car's settings were adjusted to my satisfaction. I have never met a sales person as honest, professional, and service oriented as Justin. He did not make me feel as if he was pushing a car on me, and satisfying his quota. He made me feel as if I was being welcomed to the Falcone Subaru family. He gave me the feeling that they were there to make sure I was taken care of not just when buying the car but if I should have any questions in the future, or issue with the car. I also had the pleasure of dealing with Moe Abbasi their business manager, who took his time to explain all the financial documents I needed to sign. I was never rushed during the entire process. All my questions were answered completely and thoroughly. Falcone Subaru is the Gold Standard of what a dealership should be. More

Falcone is my choice I had looked at 2017 Foresters on another dealer's lot, even drove one. But, my brother in law is a Falcone customer (a very pleased one) and it is cl I had looked at 2017 Foresters on another dealer's lot, even drove one. But, my brother in law is a Falcone customer (a very pleased one) and it is closer to my workplace as well. So I was pleased to find I could get a 2018, at the same price as the other dealer's 2017s, and with such a straightforward purchase process. I did have the VIP advantage but still kudos to Falcone Subaru team for a smooth straightforward and seamless purchase process! Salesperson Justin Poynter was very helpful! More

20K Service visit Fast service, very friendly staff and Long's donuts in the waiting room. Even got a discount at checkout. Wouldn't consider going anywhere else. Fast service, very friendly staff and Long's donuts in the waiting room. Even got a discount at checkout. Wouldn't consider going anywhere else. More

Friendly Staff and Service! I always have a great experience whenever I drop off my car for servicing! I’ve dealt with Ryan on multiple occasions and I always have a good chat wi I always have a great experience whenever I drop off my car for servicing! I’ve dealt with Ryan on multiple occasions and I always have a good chat with him! More

Service department I took my car in for oil change and tire rotation on Dec 9th. The gentleman who greeted me that morning (unfortunately I didn't get his name) was ver I took my car in for oil change and tire rotation on Dec 9th. The gentleman who greeted me that morning (unfortunately I didn't get his name) was very pleasant and professional. The waiting area was quiet and comfortable. The jobs were done in 1 1/2 hours. This is the 3rd time I brought my car in for services. Each time I experienced great service. Will recommend this dealership anytime to anyone. More

Great experience . Everyone is always so friendly. Work is done on time and as expected. Even my salesman Steve came over to talk to me!!! . Everyone is always so friendly. Work is done on time and as expected. Even my salesman Steve came over to talk to me!!! More

A Great Experience Buying a car is never easy, it is a very uncomfortable experience. The folks at Falcone made you feel as if you were one of them (family). They treate Buying a car is never easy, it is a very uncomfortable experience. The folks at Falcone made you feel as if you were one of them (family). They treated you as if they were looking out for you. Making sure that you were comfortable each step of the way. We have already recommended Falcone to a number of our neighbors and friends. More

Great experience with Bob Falcone - he really helped me with making a new vehicle possible after having some mechanical issues on my previous car. Nick did great job with Bob Falcone - he really helped me with making a new vehicle possible after having some mechanical issues on my previous car. Nick did great job also of assisting in the process. looking forward to enjoying my new VW Jetta for years to come More