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Falmouth Toyota
Buzzards Bay, MA
1,910 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,910 reviews
August 25, 2022
This is my third car from this dealership and it was another great experience. There’s another Toyota dealership that is about 5minutes away from my house and I’ll always choose to drive 1.5hrs to Falmo another great experience. There’s another Toyota dealership that is about 5minutes away from my house and I’ll always choose to drive 1.5hrs to Falmouth because of their customer service. Thanks again to Justin and David, you are both AWESOME!!! We love our new car 🙂 More
by C. Taylor Reynoso
August 22, 2022
Great experience buying a RAV4 with Falmouth Toyota. Sales associate Ken was knowledgable and friendly. Major advantages was that car was sold at msrp, without a markup. Transaction was seamless. Sales associate Ken was knowledgable and friendly. Major advantages was that car was sold at msrp, without a markup. Transaction was seamless. More
by AdamR
August 15, 2022
Amy and Justin exceed all expectations in communication, delivery and service. No one like them. I think this is our 13th car from Falmouth Toyota! delivery and service. No one like them. I think this is our 13th car from Falmouth Toyota! More
by Capehome
August 11, 2022
Great sales experience worked with Tom Murphy to order my specified Tacoma,it took months to get, but Tom kept in touch with updates a long the way. Trade in process was a breeze recieved the price without a specified Tacoma,it took months to get, but Tom kept in touch with updates a long the way. Trade in process was a breeze recieved the price without any haggling. David Digravio delivered th truck and was very informative and made sure I didn't have any questions before driving away. Consider Falmouth Toyota for your automotive needs. More
by tch45
August 08, 2022
Falmouth Toyota has it down! They know how to treat people and do a great job. Thanks to Jeff in sales and John in finance! They know how to treat people and do a great job. Thanks to Jeff in sales and John in finance! More
by marciahuyette
July 18, 2022
Can’t say enough about Amy, Brian and Justin. They made this purchase seem less They made this purchase seem less More
by rojoleeclan
July 17, 2022
My experience at Falmouth Toyota was great! !!What a great dealership, and a especial thanks to Jeff from sales and John from finance!! Getting a new car was life changing for me at the moment I !!What a great dealership, and a especial thanks to Jeff from sales and John from finance!! Getting a new car was life changing for me at the moment I am in my life right now, and I’m extremely happy and satisfied with the experience I had there!! Thank you!! More
by luanraphael
July 15, 2022
Absolutely first rate buying experience. Ken Collings was tremendous in his regular communication. I would highly recommend anyone to use Falmouth Toyota Ken Collings was tremendous in his regular communication. I would highly recommend anyone to use Falmouth Toyota More
by paultingley11
Employees Worked With
July 12, 2022
Outstanding diligence provided by Ken Collings on my purchase of my new Camry. Thank you purchase of my new Camry. Thank you More
by cayesrule
July 04, 2022
Very straight forward and pleasant, no surprises. I had a good experience here unlike all other dealerships in the area. I had a good experience here unlike all other dealerships in the area. More
by snowens
