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Falmouth Toyota
Buzzards Bay, MA
1,906 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,906 reviews
November 04, 2018
New Corolla Lease Had a great experience. Coby was terrific and the Lease Process was clear and easy. He did exactly what he said he would do and my costs were just wha Had a great experience. Coby was terrific and the Lease Process was clear and easy. He did exactly what he said he would do and my costs were just what he said they would be. Great experience and dealership. highly recommended. More
by Bill F.
November 04, 2018
Just what i wanted Ronnie and the crew at Falmouth Toyota were great. I found the car i wanted and they made the buying experience easy and pleasant. I did not fee Ronnie and the crew at Falmouth Toyota were great. I found the car i wanted and they made the buying experience easy and pleasant. I did not feel pressured to buy anything i didn’t feel i needed, but Ronnie made sure i knew what was available. More
by Jean3186
November 02, 2018
new car purchase buying new car easy and smooth great people no pressure ron went over everything and explained in detail on the Tacoma had a great time talking about buying new car easy and smooth great people no pressure ron went over everything and explained in detail on the Tacoma had a great time talking about the truck drove it home that day very happy More
by maztech
October 31, 2018
Great experience We just purchased a used vehicle from Falmouth Toyota. The price was fantastic, and we received a nice trade in value for our old vehicle. The process We just purchased a used vehicle from Falmouth Toyota. The price was fantastic, and we received a nice trade in value for our old vehicle. The process was very relaxed, no pressure. Customer service was also fantastic. We loved working with Maria. More
by Caper2006
October 16, 2018
Assistance When you need help they jump to help you.. I like the service and the time it takes to explain everything they did to the car When you need help they jump to help you.. I like the service and the time it takes to explain everything they did to the car More
by Kalpy807
October 16, 2018
SERVICE MY 2009 CANRY HAD IT SERVICED A FEW WEEKS AGO, TAYLOR VONER MY SERVICE REP, TOLD ME THAT I SHOULD THINK OF A NEW RADIATOR UNIT AS IT IT IS JUST STARTING TO LEAK. HE HAD IT SERVICED A FEW WEEKS AGO, TAYLOR VONER MY SERVICE REP, TOLD ME THAT I SHOULD THINK OF A NEW RADIATOR UNIT AS IT IT IS JUST STARTING TO LEAK. HE KNEW I WANTED TO KEEP CAR AS I STILL LOVE IT . HE GAVE ME AN ESTIMATE - WHICH I FELL OVER -- BUT SAID TO THINK ABOUT IT.. WE DID AND A FEW DAYS LATER CALLED AND SET AN APPOINTMENT. NOT ONLY WAS THE SERVICE QUICKER THEN USUAL IT WAS ALSO CHEAPER THEN THE QUOTE. VERY PLEASED. More
by Jim
Employees Worked With
October 16, 2018
Always a good experience at Falmouth Toyota Friendly, professional organization that still offers a personal touch! I have been buying cars there for over 30 years and wouldn’t change for anythi Friendly, professional organization that still offers a personal touch! I have been buying cars there for over 30 years and wouldn’t change for anything! More
by Firehead
October 13, 2018
Great service and people I've purchased one car from this dealership and just leased another. Bryan assisted with my first purchase a few years back, and this time around we w I've purchased one car from this dealership and just leased another. Bryan assisted with my first purchase a few years back, and this time around we worked with Steve. Both were wonderful and extremely helpful. John in finance was great and answered all our questions. And Jesse has always been such a pleasure whenever I get my car maintinenced! Great place and would reccomend anyone buy their car here. More
by Allisoncomo
October 11, 2018
Best car dealership experience ever! Leasing a car from Falmouth Toyota was the absolute best experience I have ever had with a car dealership! Glen Liset was so helpful, courteous and k Leasing a car from Falmouth Toyota was the absolute best experience I have ever had with a car dealership! Glen Liset was so helpful, courteous and knowledgeable... no pressure or BS like I have found anywhere else. I got a beautiful RAV4 XLE in Ruby Flair Pearl with all the bells and whistles for an unbeatable low monthly rate! Go see Glen Liset at Falmouth Toyota!!!! More
by HappyCustomer
October 11, 2018
Outstanding in Sales and Service Throughout the years. we have leased or purchased 6 vehicles from Falmouth Toyota and our experiences have been spectacular. Everyone at Falmouth Toy Throughout the years. we have leased or purchased 6 vehicles from Falmouth Toyota and our experiences have been spectacular. Everyone at Falmouth Toyota has always been courteous, helpful, knowledgeable and fair minded. I believe it is the culture and principle that started many years ago with Tom Murphy Sr., Founder, who instilled his basic principles in the fabric of Falmouth Toyota. Principles like: just do the right thing and take care of the customer’s needs, in every aspect, while they visit Falmouth Toyota. Falmouth Toyota has consistently, over the years, hits this high standard of excellence and quality every time we visit them, whether it is for buying, leasing or servicing our vehicles. We give Falmouth Toyota our highest rating in every category. Truly, Art & Diane DePaul Non-paid loyal customers More
by Art DePaul
