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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,339 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,339 reviews

August 24, 2023

Best service dept! ! Very honest, friendly people. They NEVER try to sell you something you don't need. More

by MKUDIA12721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 24, 2023

Except for scheduling two weeks out, had a pretty good experience . Prompt, professional and courteous More

by ROBERTGROBOSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Family Hyundai responded

Robert, Thank you for taking the time to share your feedback with us. TJ and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 24, 2023

If you leave messages usually you can get a phone call lback. Honestly there were a couple Times i was l left hanging. But i have got call backs from both Mikes on different ocxasions and received ext More

by ROSA Pritchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cant recall exactly everyone but never experienced rude or curt behavior from service teams. Realizing short staff and lots of repairs , parts and recalls my patience was at the forefront of my dilemmas.
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Aug 26, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Rosa. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 24, 2023

Friendly service. And we’re much faster than I expected. Great job by all of ttecstaff More

by KEVIN_CLIFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Aug 25, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

August 23, 2023

Friendly, knowledgeable and attentive I never felt pressured to buy, and I felt that Omar had our best interest in mind. More

by JKWEZ1022
Recommend Dealer
Yes
Employees Worked With
Omar Martinez, Omar Martinez
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Aug 23, 2023 -

Family Hyundai responded

It's great to hear that Omar was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

August 23, 2023

Christine was very helpful, knowledgeable and personable. She went above and beyond especially after we made a new car purchase. She was eager to answer our questions and seemed sincere about making herself More

by dma444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Dewitt
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Aug 23, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Christine here at Family Hyundai. We appreciate your business and hope to see you again soon!

August 23, 2023

Our salesman Mayweather was amazing & made everything smooth for us ! 10/10 highly recommend! Thank you More

by ADRIANA4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Family Hyundai responded

Thank you, Adriana! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 23, 2023

Great service with amazing employees. But the place is very small and extremely busy. Difficult to get into. Also, the customer waiting area is very old and dated and lacks some amenities More

by mmatur
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin, Eric Kratschmer
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Aug 24, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 22, 2023

CHRISTINE IS FANTASTIC! VERY PROFESSIONAL! ABSOLUTELY SATISFIED WITH ALL OF THE INFORMATION GIVEN SHOWN WITH THE VEHICLE! HIGHLY RECOMMEND CHRISTINE! More

by dkhowell208
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Dewitt
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Aug 23, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 21, 2023

Jose is a friendly and conscientious sales person. Great knowledge of the vehicles and patience describing the features. More

by DABEARSX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Jose had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

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