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Family Hyundai
Tinley Park, IL
9,271 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,271 reviews
June 09, 2023
Great experience at this dealership I would recommend it to everyone that is looking to purchase a Hyundai to everyone that is looking to purchase a Hyundai More
by Kathy
Verified CustomerEmployees Worked With
June 09, 2023
I took my 2021 Genesis GV80 for maintenance a month ago. I was told there was a recall on the seat belt which I was never advised in advance. When I picked up the vehicle my license plate frame and plates w I was told there was a recall on the seat belt which I was never advised in advance. When I picked up the vehicle my license plate frame and plates were bent, and my console trimming was scratched up. Once they worked on the seat belt the problem was solved temporarily. I took my car to have the repair done to replace the console trimming today and I advised them that I was having a problem with the drivers side seat belt detaching and inserting which was worked on a month ago. I received the call today from the dealership to inform me that they will not repair the seat belt under warranty because it appeared to be something sticky inside. I’m having a hard time believing their reasons because I wasn’t having any issues with the seat belt prior to them working on it. Also the loaner I received was extremely filthy and I literally had to clean and wipe the interior down. I didn’t ask for another vehicle because I was advised there were no other available prior to seeing the vehicle. I am extremely dissatisfied with the service at this dealership and I hope to resolve the issue considering my car was damaged. More
by Vrmack
Employees Worked With
June 09, 2023
Tom the service gentleman was top notch since the moment I walked in and dropped my car off for service until the moment I picked up my vehicle. I would recommend family Hyundai to anyone. Thanks again I walked in and dropped my car off for service until the moment I picked up my vehicle. I would recommend family Hyundai to anyone. Thanks again More
by LILWOLF599
Employees Worked With
Tom Salin
June 09, 2023
Quick! Very nice! Got me in as a drop off and didn’t have to wait 8 weeks! Very nice! Got me in as a drop off and didn’t have to wait 8 weeks! More
by SARAH.P
Employees Worked With
June 09, 2023
Professional and a pleasure to do business with. Happy with there service. Keep up the great work. Happy with there service. Keep up the great work. More
by AHUGHES.LIFEE
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
June 08, 2023
This is our 2nd car from Family Hyundai, that tells the story. We're satisfied. story. We're satisfied. More
by tonymanzo1
June 08, 2023
While service is good, the 3. 5% fee for using your debit or credit card is appalling. That credit card processing fee is a cost to the dealership of doing business. I will conside 5% fee for using your debit or credit card is appalling. That credit card processing fee is a cost to the dealership of doing business. I will consider taking my vehicle elsewhere as a result. More
by lblade3
Employees Worked With
June 08, 2023
Job was done quickly and people were nice to deal with . That’s is all That’s is all More
by MARKM8146
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
June 08, 2023
Very friendly and helpful. Did not seem like a typical car dealership. I was very impressed. Did not seem like a typical car dealership. I was very impressed. More
by truckie45
Employees Worked With
