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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,334 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,334 reviews

June 23, 2023

Great service technician, answered all my questions and explained everything of what and how the worm was done. More

by WAFAZEGAR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenneth service department
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Jun 24, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 23, 2023

My SUV is always taken care of right. I trust this dealership and Kenneth the service person. More

by Dawn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenneth
Report | Print
Jun 24, 2023 -

Family Hyundai responded

Thank you, Dawn, for taking the time to share your thoughts on working with Kenneth and our team. We're glad to hear we delivered such a great experience!

June 23, 2023

Mr Kenneth was perfect at everything. He was an active listener, kind, and professional. I was happy with the work. More

by aboodbani
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mr Kenneth
Report | Print
Jun 25, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

June 23, 2023

Very informative and professional. Waiting area was great and people were polite and helpful with everything More

by TONYTALI98
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Jun 25, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business, Tony, and hope to see you again soon!

June 23, 2023

Service done ahead of promised time. Everyone was very polite. Didn’t wash the car like they promised though. More

by HOFMONSTER
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 23, 2023

Mike Major was my Service Advisor. He was a total pleasure to work with. He texted me when our car was finished. When I picked our car up it had been washed. Note Mike M. had told me i More

by JNJNUTHOUSE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Jun 25, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 23, 2023

I had GREAT costumer service and Super Fast Service. Everyone was so friendly. I love taking my car here More

by Sgtjuniorswife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Jun 24, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 23, 2023

It is. A excellent dealer ship we recommended to everyone Good staff members and nice atmosphere More

by Hussain Mulhtarhussain05
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
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Jun 24, 2023 -

Family Hyundai responded

Thank you so much, Hussain, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

June 22, 2023

Sales dept is great Service department are extremely bad at communicating and returning phone calls More

by WALLJM17
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Family Hyundai responded

Thank you for your feedback, and for choosing Family Hyundai. We apologize for the lack of communication on our part and apologize for any inconvenience. Thank you for bringing it to our attention, reviews like yours help us learn and make improvements.

June 22, 2023

I had a scheduled oil change appointment at this dealership and it was finished up very quickly More

by ARTARACH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jun 22, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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