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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,329 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,329 reviews

May 27, 2023

Very pleasant atmosphere that was very helpful and patient. They are very knowledgeable about their products. More

by LEN.KAZMIERCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Osabuohien
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May 28, 2023 -

Family Hyundai responded

Thanks, Len, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 27, 2023

Very pleasant atmosphere that was very helpful and patient. They are very knowledgeable about their products. More

by LEN.KAZMIERCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Osabuohien
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May 28, 2023 -

Family Hyundai responded

Thank you, Len, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 27, 2023

A very professional staff. They get you in out in the shortest amount time possible. More

by LILLIEJAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 26, 2023

Best service department and Hyundai dealership around. Mike in service was incredible in helping us deal with our 2016 Sonata issues and resolved them all - many thanks! The Suenkens More

by BSUENKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Mike here at Family Hyundai. We appreciate your business and hope to see you again soon!

May 26, 2023

Everyone from the service advisor to the cashier were very helpful and courteous. Service was reasonably fast and priced fairly. More

by ayrshire2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candy the cashier
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May 28, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 26, 2023

I am upset because the service rep told me a different price for my key to be programmed to my car was $160. When I arrived to pick up my key two months later, the service rep told me $180. More

by GORDON.TERESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the name
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May 29, 2023 -

Family Hyundai responded

Thank you, Theresa, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 26, 2023

Efficient and friendly staff. Overall had a great experience and would highly recommend anyone looking to buy. More

by rosi.huerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2023 -

Family Hyundai responded

Thank you, Rosi, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 26, 2023

Everything went great Matt was also great thank u for everything and I live the car thank u More

by MIKEHAMMAD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 28, 2023 -

Family Hyundai responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 26, 2023

The experience was one of a kind. The employee was helpful and respectful. I would come back next time. More

by danutazubrzycka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2023 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 25, 2023

Always a great customer experience. Team is very professional does a great job every time. More

by DALP15706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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May 25, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

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