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Family Hyundai
Tinley Park, IL
9,262 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,262 reviews
May 15, 2023
Ricky was patient with me when explaining a lot of the technologies in the Santa Fe hybrid I was looking to get. He was friendly and yet professional. technologies in the Santa Fe hybrid I was looking to get. He was friendly and yet professional. More
by pmscuba
Verified Customer
May 15, 2023
Excellent service as usual. Crystal was very professional, courteous and helpful. She even recognized me from a previous visit. They really do make you feel like family! Crystal was very professional, courteous and helpful. She even recognized me from a previous visit. They really do make you feel like family! More
by Steve0804
May 15, 2023
Mike, the service advisor was very professional and knowledgeable. I will definitely be returning and recommending friends and family to him. knowledgeable. I will definitely be returning and recommending friends and family to him. More
by Dominik
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
May 14, 2023
They care about meeting your expectations and they greet you with a smile. They take their time and service your vechicle properly. you with a smile. They take their time and service your vechicle properly. More
by FALL92008
Employees Worked With
May 14, 2023
Poor communication with client. No followup. IT took over 3 months to fix my car. I was told my car was ready 1 week EARLIER only to find a week LATER that my are WAS NOT ready. I h No followup. IT took over 3 months to fix my car. I was told my car was ready 1 week EARLIER only to find a week LATER that my are WAS NOT ready. I had to buy a new battery because IT sat so long; the gas light was on stating 3miles till empty (1/2 tank when stolen); and IT was still filthy/ trashed from the car thieves. Not only did they try to give me the car back in that condition, but they also wanted me to bring IT back on Monday to clean it. The attendant even questioned how dirty IT actually was! What kinda crap is that! Detailing my car Was part of the insurance claim that they were already paid for! What he felt was dirty was irrelavent. More
by Ashton7110
Employees Worked With
Dont remember his name. Crystal was my contact person.
May 14, 2023
The facility was very clean and the staff was incredibly friendly. Maurice was very accommodating in teaching me all the features to the car. I hope to refer other customers to him. friendly. Maurice was very accommodating in teaching me all the features to the car. I hope to refer other customers to him. More
by VAKERIAPAXTON299
Employees Worked With
May 14, 2023
Service used to be better. The service reps are always asking you if you an appointment. That’s why I bought a Hyundai because of the service. Never again. Also I was never The service reps are always asking you if you an appointment. That’s why I bought a Hyundai because of the service. Never again. Also I was never called when the car was complete. And never offered a car when they needed to keep the car an additional day. More
by DV13174
Employees Worked With
May 13, 2023
Very helpful and courteous staff at every level. Great job fixing my tire in a reasonable amount of time. Great job fixing my tire in a reasonable amount of time. More
by LTTAZ779
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
