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Family Hyundai

Tinley Park, IL

4.4
9,324 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,324 reviews

May 13, 2023

Short and sweet! Chris really knew his stuff and made me love the car even more. Easy to relate to and not pushy at all! More

by TRISH-TINAMN
Recommend Dealer
Yes
Employees Worked With
Chris Powers
May 15, 2023 -

Family Hyundai responded

Trish, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Chris and our team here at Family Hyundai are glad to have you as a customer.

May 13, 2023

Very helpful and courteous staff at every level. Great job fixing my tire in a reasonable amount of time. More

by LTTAZ779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
May 15, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 12, 2023

I had a great experience at Family Hyundai! Everyone was so kind and helpful, patiently answering every question I had about buying a new car. They made the process so smooth. More

by ANNEMARIA0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Watson, Chris Powers
May 13, 2023 -

Family Hyundai responded

Anne Maria, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thank you for choosing Family Hyundai!

May 12, 2023

Ken is so awesome he has great customer service he's deserve a raise Keep up the good work guys More

by LSTARKS1989@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
May 13, 2023 -

Family Hyundai responded

Thank you for the kind words for Ken and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 12, 2023

I called for appointment , oil change, 90,000 mile check up. Then I remembered my engine had been charged out in Dec of 2021. When checking in Krystal had looked up my records and informed me as to what was More

by gottalive55
Recommend Dealer
Yes
Employees Worked With
Krystal Duran
May 13, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Krystal here at Family Hyundai.

May 12, 2023

Excellent, thorough service, Family Hyundai has sold me four cars and leased one and has performed maintenance on all vehicles to my satisfaction. More

by cunandgcp
Recommend Dealer
Yes
Employees Worked With
5
May 13, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 11, 2023

All the workers that helped me out were very helpful. Good work. And the shuttle service is amazing. The driver is very polite. And very clean place. More

by vangie_j2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer, Sonata Bartkus
May 13, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 11, 2023

This was by far the best experience I've ever had with a dealership my salesman was very professional and very informative More

by ROBIN.LABON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Osabuohien
May 13, 2023 -

Family Hyundai responded

Thank you so much for your kind words, Robin, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

May 10, 2023

Although appointments were far stretched out over more than a month I was able to get in and get my oil change by arriving by 7:20 and being one of the first dozen people or so that were also in line to b More

by ROYALTYFORLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan or maybe he was Bryan
May 10, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 10, 2023

Everybody was very helpful and made the car buying process very easy and smooth. Definitely worth it. More

by PAIGEPOTEMPA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Family Hyundai responded

Thank you, Paige! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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