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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,260 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,260 reviews

April 12, 2023

I asked for my roof bars to be taken off and the car to be detailed when I bought the car. Those things weren't done.So when I came in for my ceramic coating they said that they would take care of those th More

by NBUDA1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Keller
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Apr 12, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 12, 2023

Service advisor was very professional and helpful. Completeted service in a reasonable amount of time and they also washed and vacumed my car! More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Begeske. (5 stars)
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Apr 12, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Ken and our team. We're glad to hear we delivered such a great experience!

April 12, 2023

I'm so glad I came to Family Hyundai. I will never go back to World Hyundai. Your service and service people were great More

by ARMENTHAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, K.B., Eric Kratschmer
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Apr 12, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric and Crystal met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

April 12, 2023

Service advisor was very professional and helpful. Service was completed in a reasonable amount of time and my car was washed and vacumed. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Begeske. (5 stars)
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Apr 12, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Ken and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2023

Nice people to work with, easy to get a hold of, and I hope will resolve my problem More

by THROW.AWAY.82305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Apr 12, 2023 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 12, 2023

Everything was great except that I had an appointment and it took at least 25 mins before I got attended because there were so many appointments at the same time. Once I got in I had to wait two hours More

by brigitte1162
Recommend Dealer
Yes
Employees Worked With
Parker
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Apr 12, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Brigitte. We appreciate your business and hope to see you again.

April 12, 2023

Friendly staff and am acceptable waiting time for the services I received. On that day More

by AVICIDOMINI15
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 12, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 12, 2023

I came in for regular maintenance. I'm happy they do a diagnostic on my car & let me know if anything needs repairs. More

by gruiz627
Recommend Dealer
Yes
Employees Worked With
Crystal
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Apr 12, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

April 12, 2023

Pretty laid back, Chris was easy going and informative, no pressure to buy, overall a good experience. More

by JASON GABA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Powers, Sonata Bartkus
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Apr 12, 2023 -

Family Hyundai responded

Jason, Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

April 12, 2023

Mayweather was the salesperson I worked with and was very kind and patient. I was referred to him through another happy buyer and glad I was. He made sure I was able to test drive every car I was interested More

by MEAGANEAMOORE16
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mayweather met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

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