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Family Hyundai

Tinley Park, IL

4.4
9,271 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,271 reviews

April 05, 2023

My Salesman Mayweather Shorter Was Outstanding! !! He Was Very Professional, He Answered Any Questions I Had And He Was Very Approachable!!! More

by chuckyp66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mayweather and our team, and we look forward to working with you again.

April 05, 2023

Great customer service. To the point for what they will do. Great communicating with me when they were done More

by JWALTER848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 05, 2023

This dealership raises the bar on service. Professional, considerate and thorough. I went in for a security update, and left with a new brake light and a car wash. So clean and organized, I fe More

by iaihlagrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 05, 2023

It was a stress free buying experience. They had the best variety of color combinations More

by MIGHTQ14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Mearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

April 05, 2023

We love Kristi and our family has bought multiple cars from her. When we need a car that’s who we call. More

by lsavant77260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 05, 2023

I received friendly, courteous, and efficient service. The wait rime was less than anticipated. Collin was awesome and thorough. More

by soccermom325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Colin and our team here at Family Hyundai.

April 04, 2023

PJ did a GREAT JOB in helping me but the Palisade! We were very busy with work and he brought the car to show it to me which was so helpful! More

by CCHARNOT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Smith, Sonata Bartkus
Apr 04, 2023 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with PJ and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 04, 2023

Everything went well. Larry was accommodating. Never got $25 reward visa card with test drive. More

by Ken Cozen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Family Hyundai responded

Ken, Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Apr 07, 2023 -

Ken Cozen responded

So am i getting my $25 Visa reward card

May 14, 2023 -

Ken Cozen responded

Waiting on my $25 Visa reward card for taking a test drive

April 04, 2023

I brought my car in with engine problems. The service department was quick to diagnose the problem and fix it. More

by JGUZIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 04, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Tom and our team. We're glad to hear we delivered such a great experience!

April 04, 2023

The dealership is very friendly and extremely helpful. I have purchased 4 times at this dealership and have had very good experience. The salesman Ricky is very helpful and great. The finance department n More

by FARYANSARI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let Ricky know if we can be of any more assistance!

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