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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,329 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,329 reviews

April 16, 2023

Adam was amazing to work with. We highly recommend Family Hyundai. Scott in finance and Maverick in costumer relations were also great. We had a very positive car buying experience More

by jill s.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Family Hyundai responded

Thank you, Jill! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 16, 2023

Nice place and nice service, friendly agent, the waiting room feels comfortable except the cold air conditioner. More

by xiaorechell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Family Hyundai responded

It's great to hear that you had an overall positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

Apr 17, 2023 -

xiaorechell responded

Great service!

April 16, 2023

Dozens of people had same appointment time shuttle couldn’t take me home no carseat More

by UNI07_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 16, 2023

Took care of all my needs excellent service, will recommend to every one with a Hyundai More

by josealtorres11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Apr 17, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department, Jose! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 15, 2023

My salesperson, Mayweather was great! The service I received was amazing! I have always shopped at Family Hyundai for my vehicles! More

by mzz.p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Mayweather was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 15, 2023

Staff was very polite and the waiting area was clean. I also was very pleased to receive my car washed and ready to go. More

by barbarabasha1953
Recommend Dealer
Yes
Employees Worked With
Crystal
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Apr 16, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Barbara. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 15, 2023

The service was great! I was very disappointed with my original dealership, so I decided to try Family Hyundai in Tinley and they were great! Definitely will be back for al More

by Egle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Apr 16, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 15, 2023

Very happy with Mike’s communication. Check in process needs improvement. No signs saying to wait in car for person to check you in 4 cars cut in line going around unmanned cars . I was g More

by dtrojniar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2023 -

Family Hyundai responded

It's great to hear that Mike and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 15, 2023

Extremely knowledgeable, kind and courteous. Service was great. They fixed the recall I came in for and found three more recalls for my car and took care of those. Waiting time was very reasonab More

by jaminikolic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 14, 2023

I was taken at my appt time with only minimal waiting. The car was finished sooner than the wait time given. It's great to get the car wash feature More

by MACETEAM@COMCAST.NET
Recommend Dealer
Yes
Employees Worked With
Parker
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Apr 14, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

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