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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,271 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,271 reviews

April 02, 2023

Your store was a very good. experience and thanks for the car wash and tail sign More

by bigmanswife4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
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Apr 03, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 02, 2023

Adam gave his best in informing us about our options in selecting a car. He is very patient and kind during the process. We appreciate his hard work. More

by kristine_d_luna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Apr 03, 2023 -

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

April 02, 2023

Friendly customer service, nice waiting room area with snacks, WiFi and tv , my car looked nice and clean when finished More

by Kmireina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 02, 2023

Always very professional and polite. Explains what they are doing to the car that day More

by SRPARADOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
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Apr 03, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 01, 2023

Very pleased with the outstanding service, the service advisor Tom was very professional throughout the visit. More

by jsheehy101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Apr 03, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 01, 2023

Bryan was professional. The courtesy driver was friendly. The service took the time suggested at checkin More

by JEAN.MCLAUGHLIN.321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, courtesy driver (name unknown)
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Apr 03, 2023 -

Family Hyundai responded

Jean, thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2023

Great service always friendly and helpful. They work hard to ensure the customer is taken care of and satisfied. More

by TWAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken in service Department
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Apr 03, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 01, 2023

I have always had prompt, courteous service at Family. Wish I could a afford a new one. More

by SASORLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
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Apr 03, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 01, 2023

Brought car in took exactly about 1 hour to complete the job just like it was promised. More

by GRUCELANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Apr 03, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 01, 2023

Polite service, welcoming and let you me drop my vehicle off. I was able to pick up my vehicle from the cashier and she was pleasant as well. More

by Latoyafields82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man
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Apr 03, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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