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Family Hyundai

Tinley Park, IL

4.4
8,728 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,728 reviews

October 12, 2022

George- Graham- Maverick were pleasant to work with. I have owned a Hyundaii many years ago. Stepped away for a vehicle in between and now happy to be back More

by PATTYMOODY011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, Patty. Your feedback and rating mean a lot to us. We're glad George and the team were able to help, and we hope to see you again!

October 12, 2022

My car was towed to dealership. It took 3 weeks for them to run Diagnostic report. Service was rude and I will never visit this dealership again. More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, , Tom Salin, Eric Kratschmer
Oct 15, 2022 -

Family Hyundai responded

Thank you for providing this feedback, Christine, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 12, 2022

Excellent, friendly service at Family Hyundai. Always treated professionally there and service is usually pretty quick. More

by rich.satler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Family Hyundai responded

Thanks, Rich, for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 12, 2022

I like the service and the representatives. They can be very nice and informative thanks. More

by ROOSEVELTJR61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also a young black lady very nice and helpful.
Oct 12, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 12, 2022

Colin was excellent communication was great got my Hyundai up and back running…. I would definitely recommend More

by susie_samuel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Sonata Bartkus, Shannon Garreffa
Oct 12, 2022 -

Family Hyundai responded

We are very happy to hear that Colin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2022

I simply love this dealership every time I come in people are always super friendly. More

by INFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Oct 12, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

October 11, 2022

As a Hyundai lease loyalty client I would like to express my appreciation for Mark’s good customer service.thank you for being a valued employee..-I gave five stars to the dealership because I felt that the More

by VITAQUEEN36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Family Hyundai responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 11, 2022

This is a very clean and nice dealership. When I come I am usually in and out within the hour. More

by Natlie R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 11, 2022 -

Family Hyundai responded

Natlie, Thank you for taking the time to share your feedback with us. Tom and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 10, 2022

Very fast acknowledgment of my service call and addressed my need for a cars part. More

by Roger Renik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Family Hyundai responded

Thank you for your business, Roger. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

October 10, 2022

Very happy no pressure sales Sharron ramero took her time showing me several cars and explained all my options More

by Tjurgensen09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharron ramero , Eric Kratschmer
Oct 10, 2022 -

Family Hyundai responded

Thank you for taking the time to leave us a five-star rating. We're thrilled to hear that you found your experience with Sharron to be a positive one.

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