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Family Hyundai
Tinley Park, IL
8,728 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,728 reviews
Verified Customer
Helpful October 07, 2022
Salesman Larry Edwards was very helpful and professional. All staff helpful from beginning of car purchase to the end of purchase. I would highly recommend Family Hyundai to my family and neighbors. All staff helpful from beginning of car purchase to the end of purchase. I would highly recommend Family Hyundai to my family and neighbors. More
by Kmillette47
Employees Worked With
October 07, 2022
The dealership was very clean and most of the sales people were friendly. Overall nice people were friendly. Overall nice More
by LADYDI4368
October 07, 2022
The wait was longer than 3 hours for a tire change and I did not get a ride home ridiculous I don’t like after sales service did not get a ride home ridiculous I don’t like after sales service More
by SYED.Y.JAMIL
Employees Worked With
October 07, 2022
Service attention is not nearly as good as sales attention. Would appreciate same level at service. attention. Would appreciate same level at service. More
by KLATTZ
Employees Worked With
October 07, 2022
Jahia rocks! She gets 1000 stars from us. Always a smooth process at Family Hyundai. She gets 1000 stars from us. Always a smooth process at Family Hyundai. More
by wallywaldorf22
Employees Worked With
Other Employees :
Jahia Miller, Tom Salin
October 07, 2022
What a place for auto service customer service is at its best management ,sales service writers you named it !! best management ,sales service writers you named it !! More
by m.branch2345
Employees Worked With
October 06, 2022
Shannon and Brian were great to work with. Shannon said the Amazon gray would be a slick color and I agree. Brian went out of his way to show me the features of the Tucson. Shannon said the Amazon gray would be a slick color and I agree. Brian went out of his way to show me the features of the Tucson. More
by adam.perry.pglq
Employees Worked With
Brian casey, Shannon Garreffa
October 06, 2022
Your customer service is terrible. Unable to schedule maintenance for my car because you didn’t answer my call 6 times over a 3 week period. Left voicemails each time with no return ca Unable to schedule maintenance for my car because you didn’t answer my call 6 times over a 3 week period. Left voicemails each time with no return calls to schedule service. So I drive 45 minutes to show up to get an oil change and only able to get service after talking to a manager who seemed like he didn’t care to be there. Wouldn’t even turn around to talk to me and was very rude in our interaction. I will not be buying my next car from this dealership More
by PDagys
Employees Worked With
Don’t know name of manager
October 06, 2022
My representative that helped was very helpful and I was able to get out in well under 2 hours which was what I was told the original wait time was. able to get out in well under 2 hours which was what I was told the original wait time was. More
by jstewart855
Employees Worked With
Jahia
