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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,290 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,290 reviews

November 06, 2024

Ken kept me updated and helped me with the issues I needed to be checked More

by jnzgram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken, service department
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Nov 07, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

November 06, 2024

I am very please with this dealership. I am very impressed with Ken in service. He is very knowledgeable and kind. Thank you. More

by natalierush1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 04, 2024

They need more employees, but I can tell they are doing the best they can. One of the senior managers was very rude to me when I asked fir a charge. More

by godislove33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We truly appreciate your very kind feedback.

November 04, 2024

IT WAS A VERY QUICK OIL CHANGE APPOINTMENT. Also replaced rear hatch shock and was under warranty and cost $0 More

by DOGDOC83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATT
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Nov 04, 2024 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

November 03, 2024

Great experience and customer service. Found the car we wanted after many searches. Stress free More

by jasonlosieczka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Family Hyundai responded

Thank you so much for your kind words, Jason, and for taking the time to leave us this wonderful feedback!

November 02, 2024

Great service,excellent customer reps and takes care of customers with ontime service no wait More

by DOCKKY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 01, 2024

The dealership is very comfortable and clean. People are friendly and polite and knowledgeable.. they keep you informed and to what is going on with your car. More

by djasutis1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 01, 2024

I thought that the service was efficient and fast and well done I would definitely recommend service there More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Family Hyundai responded

Hi Frank: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

November 01, 2024

Our sales person was amazing! She listened to what we wanted and she got the deal done! More

by ZBYLUT
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 01, 2024

I was Very impressed with my service representative. He was very responsive and helpful during my visit More

by STEVE.MCCABE6914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall his name
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Nov 04, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Steve, please let us know.

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