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Family Hyundai

Tinley Park, IL

4.4
9,317 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,317 reviews

May 22, 2022

I always love the service that i get from Family Hyundai, you guys are the best. More

by steveanderson.sa20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 22, 2022

They did what had to be done. So far I'm doing what needs to be done. I still have questions about some features and how they change automatically. More

by SQUAREBUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was a young lady and I don't remember her name.
May 23, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. Please reach out to us directly and we will be happy to answer any questions you might have. We appreciate your business and hope to see you again soon!

May 22, 2022

I recommend this dealership for your car shopping needs. My salesman, Octavian was friendly and extremely professional. He made the process of purchasing a vehicle smooth and stress free. I'm very happy wit More

by Tonya M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavien Johnson
May 23, 2022 -

Family Hyundai responded

Thank you, Tonya! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 22, 2022

The service was on point. Never had a bad experience with Family Hyundai even when they had to keep my car for two months because of a problem with my engine. More

by Sony626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
May 23, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 22, 2022

They made it so easy and didn't play any games. I really appreciated that. Most of all, Chris worked to help us meet our financial goals and made us feel like we were important More

by WHITEFELICIA39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Mearns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Powers
May 23, 2022 -

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

May 22, 2022

As usual service was wonderful service people concertious Work on car was performed excellent as usual More

by WYVELL15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 22, 2022

Ridiculous requirement to show a current vehhicle registration to have warranty service done even though I had the title showing that I was the original owner of the vehicle. The service to be perfor More

by KT3
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 21, 2022

I absolutely love this place. My car is always fixed with precision and the customer service is outstanding. More

by WILLIAMS DANIELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aja
May 23, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Danielle. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 21, 2022

Took my vehicle in told me it was going to be a little wait which wasn’t very long and my vehicle was ready! Thank You More

by SHEILAINMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 21, 2022

Graham and Ricky are awesome. I would recommend checking this business out immediately. They will take good care of you. More

by Rupert22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Ricky and Graham! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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