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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,308 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,308 reviews

October 30, 2024

Great dealership from salesman to service department. Always willing to help with any issues or concerns you have about your vehicle. More

by welcome2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin in service
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Oct 30, 2024 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 30, 2024

The service guy Nick was super! You should be glad that he is part of the team!! More

by Hyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, he is a younger guy
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Oct 31, 2024 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

October 30, 2024

Very professional and courteous operation. My deal failed because my father became very ill. Getting a vehicle was no longer a priority. But I hope to make a purchase with Family Hyundai in th More

by kap5830
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Please let us know if we can be of any more assistance.

October 28, 2024

They always have time to hear mine and my husbands concerns and help us understand what they are doing to keep our vehicle working. More

by jk52095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken B
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Oct 28, 2024 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 28, 2024

They don't work or helped me only lied saying something and then was a lie More

by crysma1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know her name
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Oct 31, 2024 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 26, 2024

Great experience, knowledgeable about the purchases car. He was great to work with and will purchase and refer. More

by cameliagamble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maverick Watson no time wasted. Exceptional!
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Oct 27, 2024 -

Family Hyundai responded

Thank you, Camelia, for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 23, 2024

Professional environment, clean facility and great treats. Excellent customer service. Love Family Hyundai service technician More

by ITSALLGOOD22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

October 23, 2024

Really enjoyed the prompt attention getting my car evaluated for the needed service and the courtesy car provided during my down time More

by mcdowsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Colin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 23, 2024

Family hyundai takes awesome care of me and my car. Anything I ask about they show me how to work it or check on something to make sure it runs as it should. More

by bond077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

October 23, 2024

Great place to have my car serviced The service reps are friendly and make it a point to listen attentively. More

by Krunchr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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