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Family Hyundai
Tinley Park, IL
9,334 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,334 reviews
April 26, 2022
Everyone was very nice and helpful. Our salesman, Cory, was very knowledgeable about the vehicle we purchased. More so than we expected. As usual, things took longer than we anticipated Our salesman, Cory, was very knowledgeable about the vehicle we purchased. More so than we expected. As usual, things took longer than we anticipated but all and all a very positive experience, More
by kelly-moser
Verified Customer
April 26, 2022
Prompt,professional and courteous. Love that the car was vacuumed and washed. Excellent workmanship and my bonus was free oil change as it was my third. Love that the car was vacuumed and washed. Excellent workmanship and my bonus was free oil change as it was my third. More
by Kathryn
Employees Worked With
Mathew Casey 5 star
April 26, 2022
Everyone is always so accommodating and helpful. Always keep me informed of what is going on. Always a good visit. Always keep me informed of what is going on. Always a good visit. More
by ROYSE.ELAINE
Employees Worked With
April 26, 2022
The service advisor gave me excellent customer service. The shuttle driver was good but I would have preferred a loaner. The floor mats were dirty as if someone was sitting in the back seat. The shuttle driver was good but I would have preferred a loaner. The floor mats were dirty as if someone was sitting in the back seat. More
by mack2u2003Mack
April 26, 2022
Service mgr Tom is rude. Definitely shouldn't be in his position. Bad communication on Service update. Service department do not answer phones or call back. Definitely shouldn't be in his position. Bad communication on Service update. Service department do not answer phones or call back. More
by Moe
April 25, 2022
Collin was great to work with. He understood the urgency of the care issue and was able to get the care assessed and initiate repairs He understood the urgency of the care issue and was able to get the care assessed and initiate repairs More
by CANDY71222
April 25, 2022
Very good customer service, does whatever it takes to please customer. Would recommend to all. please customer. Would recommend to all. More
by WANNERINO
April 25, 2022
Great service I would recommend them for service and recall work. The waiting room was conformable. recall work. The waiting room was conformable. More
by vjsosni
Employees Worked With
April 25, 2022
Had a great experience dealing with Christy and Mark the only way they could have made it better,offer to make my payments only way they could have made it better,offer to make my payments More
by bstrzel22
