Family Hyundai

Great Service always . Always keep me informed and always finishes in a timely manner very satisfied Always keep me informed and always finishes in a timely manner very satisfied More

My experience with this business is rated very low. The sales rep was friendly. However upon speaking with Jason, one of the sale manager & I guess my questioning the loan rate made him irritable & b The sales rep was friendly. However upon speaking with Jason, one of the sale manager & I guess my questioning the loan rate made him irritable & bothered and he rudely responded to me " you signed the deal". This is one of reasons & along with others, I will not every refer or visit again. Also, the other reason is regarding our application, it seems the dealer somewhat structured our submission to get a higher rate, negatively impact me.& for them to favorbly gain more than normal.. Bottom line, I will never visit again or refer this dealership, Feel free to reach out to me for a verbal response. More

Great service! I was taken care of very nicely by Ed. My car was fixed beyond my expectations I was taken care of very nicely by Ed. My car was fixed beyond my expectations More

I had an appointment for a basic oil change at 11:45. There was one other car in service at the time I arrived for my appointment. At 12:30 my car had not moved from when I parked it at my arrival. When There was one other car in service at the time I arrived for my appointment. At 12:30 my car had not moved from when I parked it at my arrival. When I asked what was going on I was told that my appointment time window was an hour an a half and that the car would be done within that time. At 1:15 I asked for a status on my car since it had now been an hour and a half and he said the car was finished and just going through the car wash. At 1:30 my car was still not finished and the service rep stated he would go see what was going on. My car was finally ready at 1:40 and wasn't even dried from the car wash. Almost 2 hours for a simple oil change, for which I had an appointment for and the dealership wasn't busy is totally unacceptable. More

Good service department. Service Representatives are very helpful. Wait times for service completion is good. Service Representatives are very helpful. Wait times for service completion is good. More

Due to the Covid pandemic the service department has been kinda booked tight. I understand this. I brought me vehicle in for my schedule maintenance a day earlier than scheduled. My service advisor made me f kinda booked tight. I understand this. I brought me vehicle in for my schedule maintenance a day earlier than scheduled. My service advisor made me feel assured that if someone would cancel then they would put me into the pool. I thought I would be there for 4 or more hours but it was only 2. I was so happy because the service department had so many cars lined up before and upon my arrival to get checked in for my unscheduled service. I’m happy as usual with the service at Family Hyundai. A+ More

MY EXPERIENCE AT THE DEALERSHIP. MY SERVICE WRITER WAS VERY NICE. THE ONLT PROBLEM I HAD WAS MAKING AN APPOINTMENT TO GET THE OIL CHANGE. I CALLED FOR 2 DAYS AND FINALLY GOT THRU TO MY SERVICE WRITER WAS VERY NICE. THE ONLT PROBLEM I HAD WAS MAKING AN APPOINTMENT TO GET THE OIL CHANGE. I CALLED FOR 2 DAYS AND FINALLY GOT THRU TO SOMEONE AND THEN MADE THE APPOINTMEBNT WHICH WAA 2 AND HALF MONTHS LATER. More

Worked hard to accommodate my schedule. All work done in a timely fashion. Friendly staff. All work done in a timely fashion. Friendly staff. More

Was fast. And they helped by not charging me anything this time. Thank you !!! This was my 3 rd car with family. Wouldn’t want to go anywhere else while you’r And they helped by not charging me anything this time. Thank you !!! This was my 3 rd car with family. Wouldn’t want to go anywhere else while you’re great Service helped a great deal. And I have to say big thank you ! More

Nice and helpful stuff! Patient, kind, and not at once rushed into making a decision which is the most important for first time buyers! Highly recommend! Patient, kind, and not at once rushed into making a decision which is the most important for first time buyers! Highly recommend! More