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Family Hyundai

Tinley Park, IL

4.4
9,271 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,271 reviews

February 01, 2022

The service department at this dealership is quick and accommodating. The waiting area is clean and inviting. More

by FLANAGAN351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your service feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

February 01, 2022

Tom is always GREAT! He gets what needs to be done DONE! I appreciate his expertise! More

by adrhazel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry - super nice & friendly, Tom Salin
Feb 01, 2022 -

Family Hyundai responded

We appreciate your business, Tom, Larry, and our team looks forward to serving you again soon!

February 01, 2022

Excellent customer service ! Friendly, knowledgeable, accommodating. Service time was minimal and the waiting area was clean and bright. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Family Hyundai responded

Thank you for your business and this review, Sue. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 01, 2022

Always get great service..the entire service staff is courteous and friendly. I always service here More

by DANAJA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Tom Salin, Eric Kratschmer
Feb 01, 2022 -

Family Hyundai responded

Dana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 31, 2022

I really appreciate all you do for your clients. You are always very nice, professional and thorough and do a good job. Thank you! More

by ddentzzman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 31, 2022

The dealership was great. They were easy to deal with, nobody pushed for sales or extras. Jaclyn, the sales person was great and helpful. More

by DWEIL1123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

January 31, 2022

I appreciate the salesman addressing both of us as the car would be for me (wife)! He was pleasant, and personable. First car he showed us was the one we bought. Fit all my requirements. More

by CJMEATS4U
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Powers
Jan 31, 2022 -

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that Chris had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 30, 2022

I send a review yesterday and told you that I was very satisfied with this Dealership.. however I don’t think I talked enough about my salesman.. Ricky Gushi.. he is the main reason I return t Family Hyun More

by WIREDTOWIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ricky met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 30, 2022

Professional, and timely. Took time to give update status reports....Matt was the very best. More

by mikethreetsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
.Matt
Jan 30, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matt to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

January 30, 2022

It was an easy process. Dropped off my car the night before. They worked on it right away and I had my car back before I had to head into work. More

by aprilfl77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Jan 30, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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