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Family Hyundai
Tinley Park, IL
8,705 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,705 reviews
June 28, 2021
I went into Family Hyundai looking to lease a new car. I ended up dealing with Mark Holder. The service was horrible. Their pricing was insane for a lease so I decided to walk and think about it. They conti ended up dealing with Mark Holder. The service was horrible. Their pricing was insane for a lease so I decided to walk and think about it. They continued to call and pressure me so after 2 calls I decided to take my business elsewhere. Now they are calling my phone like crazy today and have now posted all my info about my car to a bunch of other dealerships sites so now my e-mail and phone are blowing up with dealerships wanting to buy a car I no longer even have. Worst service experience I have ever had! I will never recommend Family Hyundai to anyone! More
by bendover69
Employees Worked With
Helpful June 28, 2021
As always the Family Hyundai service team did a great job. I was in and out in a very reasonable amount of time, and everything was done to my satisfaction. Tom Salin, as always, did a great job, and he job. I was in and out in a very reasonable amount of time, and everything was done to my satisfaction. Tom Salin, as always, did a great job, and he is why I'll bring my vehicles back again. More
by sonataguy
Employees Worked With
Tom Salin
Verified CustomerJune 28, 2021
Service is great everyone is courteous and friendly. I've been bringing my cars here for 11 years when I'm ready to buy another car it will be at Family Hyundai. been bringing my cars here for 11 years when I'm ready to buy another car it will be at Family Hyundai. More
by DEBP8929
Employees Worked With
June 28, 2021
Awesome customer service! Very thorough and communicative with straightforward charges. with straightforward charges. More
by BZ
Employees Worked With
June 27, 2021
I made an appointment 2 weeks ago nothing sooner I got at family at 8 am for a oil change and waited 1hour 30 mn to get my car back I bought my Santa Fe from family and always got service from you but n at family at 8 am for a oil change and waited 1hour 30 mn to get my car back I bought my Santa Fe from family and always got service from you but now I think is time for me to move on service is too long More
by guy15419
Employees Worked With
June 27, 2021
Everyone was friendly and engaging, It made my experience very pleasant, Thank You very pleasant, Thank You More
by LATONYA_36
June 26, 2021
My salesman Austin Osabuohien was FANTASTIC! He was more than accommodating and made sure that every aspect of the process was meeting my needs and running smoothly. He knew the vehicle inside/out and answ than accommodating and made sure that every aspect of the process was meeting my needs and running smoothly. He knew the vehicle inside/out and answered any and all questions I had! Kudos to Austin...he's the greatest!! More
by JodyFab
Employees Worked With
June 26, 2021
I was extremely appreciative that Corey came to my home to set the garage door opener. I never could have done it myself. I am disappointed that I can’t get an extra key fob since the previous owner did no to set the garage door opener. I never could have done it myself. I am disappointed that I can’t get an extra key fob since the previous owner did not turn it in. More
by JJREES1947
June 26, 2021
Very friendly & professional. They all do a great job. Thank you. Thank you. More
by LISAWALLY1
Employees Worked With
