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Family Hyundai

Tinley Park, IL

4.4
9,272 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,272 reviews

January 25, 2022

The service department staff at Family Hyundai was once again great. The repair on my Sonata required an overnight stay and I was given a loaner vehicle to drive for the day. The repair was completed on More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Jan 25, 2022 -

Family Hyundai responded

Thank you, Joe.We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 24, 2022

Great service! Matt in the service dept is the best. So helpful and honest! Can't say enough good things about Matt. More

by Sradtke82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Family Hyundai responded

It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

January 24, 2022

Excellent service, behavior and everything in between. Will definitely recommend to everyone around me! So good! More

by JEANINERSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Jan 24, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 23, 2022

I've had my vehicle for 7.5 years and every time I enter Family Hyundai for service,I am treated like family. I've taken my vehicle to other dealerships closer to home for convenience, but convenience doesn More

by TOOQT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

January 23, 2022

Mike in Service is Awesome!! Great Team there! Happy new year ! GodBless! Let’s bang some cars out! More

by KENNETHOBRIEN719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, Kenneth, and we look forward to working with you again.

January 22, 2022

I had to purchase a vehicle during unprecedented economic times. Ricky made the process a lot less stressful. He guaranteed weekly updates on a vehicle delivery date and he delivered. Not every salesperson w More

by K.ACCIAVATTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 22, 2022

Jerry and Sonata were friendly and a pleasure to work with. Jerry stayed late to help me purchase a new vehicle. It did not take long and most dealerships keep you there for hours, which I appreciated More

by JCANZONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Sonata Bartkus
Jan 23, 2022 -

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

January 22, 2022

Great Customer Service service was done in a timely manner scheduling was the only problem a very long wait More

by ALMABULLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Family Hyundai responded

Thank you for your very kind review, Alma. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 22, 2022

Great service department.. Work was finished in a timely manner even though I didn’t have an appointment. More

by plparrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Jan 23, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 22, 2022

Ricki is the best, always very helpful. Even after the purchase of my vehicle he continues to be available to answer any and all questions. Thanks Sandie More

by sandie26x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Im so sorry I forgot the name of the girl in service who took care of me-she did an amazing job and was very thoughtful of my time.
Jan 23, 2022 -

Family Hyundai responded

Thanks, Sandie, for sharing your thoughts about your experience with Ricki here at Family Hyundai. We appreciate your business and hope to see you again soon!

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