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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,278 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,278 reviews

December 14, 2021

Colon Simmons is good at what he does as a customer service agent . I was impressed with his professionalism. Very courteous and attentive. He even took the time to walk me to my car and I know this do More

by SONYAMORA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2021 -

Family Hyundai responded

Sonya, Thank you for the kind words for Colin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 13, 2021

Family Hyundai makes the buying process easier than most dealerships. Looking forward to the lifetime power train warranty. More

by MisterRoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 13, 2021

Everyone was very nice and helpful throughout the entire process. I got my car quickly in great shape More

by AVIZIUSSAMMI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Keller
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Dec 13, 2021 -

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

December 11, 2021

They are great, will be back to buy another car in the future. Thank you! More

by MS.FINESSE0208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Dec 12, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 11, 2021

Will always bring our vehicle to family Hyundai and no where else.. We believe in there guidance on maintaining our factory warranty. Thanks again. The Delaleurs family. More

by A.DELALEURS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman
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Dec 12, 2021 -

Family Hyundai responded

Hello Delallleurs Family, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 11, 2021

Everyone is very helpful and respectful there. Very good assistance and time management as well. More

by souchetamanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Dec 12, 2021 -

Family Hyundai responded

Amanda, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 11, 2021

Thank you Collin for getting me in at the last moment the service was great More

by kevcos570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Colin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

December 10, 2021

Not good when I got I found out that my car couldn’t be serviced More

by LISARENEE1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 10, 2021

great buying experience along with fantastic service when needed and treats customer with higets esteem and regard. More

by robertbasso37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bryan schultz
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Dec 10, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Robert. We're glad to hear we delivered such a great experience!

December 10, 2021

The service and technicians are outstanding. They communicated with me frequently. However, the price for the repair was very expensive. To replace the battery was over $300. More

by MAM125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Family Hyundai responded

We're sorry to hear that you weren't satisfied with your recent experience at our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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