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Family Hyundai

Tinley Park, IL

4.4
8,771 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,771 reviews

February 19, 2021

Horrible customer service. Had my engine replaced and a week later the check engine came on. I paid $99 for a diagnostic to tell me that I needed to replace the catalytic converter and it would cost $4000. More

by lisag007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Family Hyundai responded

Thank you, Lisa. Management will be in touch.

February 19, 2021

Incredible customer service. The team was responsive, friendly, and willing to go above and beyond to support me in my purchase. I would recommend highly. More

by NT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott L.
Feb 19, 2021 -

Family Hyundai responded

Hello there! Thank you for your business and this kind review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 19, 2021

Every time I go to Family hyundai I know I going to get a great deal an well taken care by every one that works there this is are 4 vehicle we have purchased at family hyundai we are always great with a smi More

by EDEDDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 18, 2021

I was received promptly at opening even though my appointment was at 7:15. My service was done in less than an hour. Very convenient, timely and professional! More

by JUAN.ROSENDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Feb 18, 2021 -

Family Hyundai responded

Thank you, Juan, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 18, 2021

The service staff is very friendly and professional. I received excellent service! Would definetly recommend Family Hyundai to anyone looking for repairs to their vehicle. More

by d.tidball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 18, 2021

My experience at Family Hyundai's service department was good, prior to appointment date there were several reminders of the appointment, very much appreciated. Mr. Simmons was very professional and inform More

by fredrick817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Family Hyundai responded

Thank you, Fredrick, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 18, 2021

Mayweather is a great person who understands what people want and doesn't pressure them into getting them something they don't want. Great person. He has sold us our last 7 cars. More

by coachkent24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Family Hyundai responded

Thank you, Coach, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad to hear that Mayweather and our sales team were able to help, and we hope to see you again!

February 17, 2021

Attentive excellent service. Scheduled oil change. First oil change new vehicle. In and out service. No long delay. Accomedated to service earlier than schedule. All good More

by GOOFUS241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krzis, czapka
Feb 17, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai! Please let us know if we can be of further assistance. We're always happy to help!

February 17, 2021

Tom is always very pleasant and professional when I visit Family Hyundai. I went in for an oil change and look forward to purchasing my next car. Thanks Tom!!!! More

by SILKYLADY0312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 17, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom and our service team met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 15, 2021

Best dealership around, great friendly staff that always go the extra mile. Have purchased multiple vehicles from them, very satisfied, would highly recommend this dealer. More

by MOE.REDHEAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Family Hyundai responded

Thank you, Moe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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