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Family Hyundai
Tinley Park, IL
9,375 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,375 reviews
May 27, 2020
Oil Change They did a great job considering the social distancing. Scheduling went well. Excellent Team! We did not have to wait long. They called us several tim They did a great job considering the social distancing. Scheduling went well. Excellent Team! We did not have to wait long. They called us several times to change the time because they were a head of schedule and asked if we could come early. Always friendly. Love my Hyundai More
by Pammy B
May 27, 2020
I’m always satisfied with my service from Family Hyundai. I won’t take my car anywhere else. The team is assume. I love Family Hyundai. I won’t take my car anywhere else. The team is assume. I love Family Hyundai. More
by LDJEFFERSON2002
Verified CustomerEmployees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
May 26, 2020
Friendly and excellent sales process. Informed me of every step in the sales process. Also informed me of all of our options in regards to finance. every step in the sales process. Also informed me of all of our options in regards to finance. More
by Voltage
May 25, 2020
Everyone from Courtney & Adam to Al and the finance guy whose name I did not get to Amy the tech girl and everyone we encountered who were cordial and friendly made our experience very welcoming. whose name I did not get to Amy the tech girl and everyone we encountered who were cordial and friendly made our experience very welcoming. More
by MIKECM1900
Employees Worked With
Other Employees :
Courtney 5 stars, Kelly Kuckelman, Leon Goldman, Amy Kuckelman
May 24, 2020
Problems fixed. I had an issue with a previous service that was not complete, and service manager Michael phoned me and promptly fixed that. At the same time had a p I had an issue with a previous service that was not complete, and service manager Michael phoned me and promptly fixed that. At the same time had a punctured tire, which also was promptly fixed - no appointment needed! Thank you Michael! More
by KATHY912
May 24, 2020
My service advisor Bryan Schultz was great. Very nice, efficient and had my car done in a timely manner. That's why I bought my car at Family Hyundai!! You give great service!! efficient and had my car done in a timely manner. That's why I bought my car at Family Hyundai!! You give great service!! More
by Penny K
Employees Worked With
Bryan Schultz
May 24, 2020
From the minute I arrived Larry was knowledgeable,patience and only too glad to help.I test drove 3 cars before I made my decision.The dealership was clean and parking was no problem.Re knowledgeable,patience and only too glad to help.I test drove 3 cars before I made my decision.The dealership was clean and parking was no problem.Restrooms clean and stocked with necessities.Leon brought humor working hard- no problem waiting.Busy Saturday and a experience!! Couldn't be happer with my new SUV!!o More
by CAROLPARKS16
May 24, 2020
Great experience, from time we walked in until the minute I drove off in new car. Would definitely recommend to anyone looking for new vehicle. I drove off in new car. Would definitely recommend to anyone looking for new vehicle. More
by kkhobbs
May 23, 2020
Really appreciated Ambers initial contact and follow up and then when we got there Chris really accommodated what we were looking for insofar as style and budget. Really enjoying our new Venue! and then when we got there Chris really accommodated what we were looking for insofar as style and budget. Really enjoying our new Venue! More
by jkrbullaro71
Employees Worked With
Amber Mearns, Chris Powers, Joe Panici, Sam Wallace
May 23, 2020
Tire replacement Crystal after she learned I was waiting was able to reduce my wait time. I would recommend this service area. We have received excellent service man Crystal after she learned I was waiting was able to reduce my wait time. I would recommend this service area. We have received excellent service many times. More
by mary480
Employees Worked With
Crystal
