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Family Hyundai
Tinley Park, IL
9,331 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,331 reviews
January 28, 2024
Great. Customer service! The staff was helpful , personable and knowledgeable. Comfortable waiting area with WiFi and snacks Customer service! The staff was helpful , personable and knowledgeable. Comfortable waiting area with WiFi and snacks More
by PLEONI07051969
Verified Customer
January 27, 2024
Very friendly staff. Honest and not pushy. I will definitely be a return customer soon! Honest and not pushy. I will definitely be a return customer soon! More
by ALMAD1968
Employees Worked With
January 26, 2024
my only problem is that there is a long wait to get an appointment. Otherwise the the service advisor was helpful, knowledgeable, and friendly. appointment. Otherwise the the service advisor was helpful, knowledgeable, and friendly. More
by bobbobkleinphoto
Employees Worked With
January 25, 2024
Excellent customer service. Got me exactly what I wanted and needed, down to the color Got me exactly what I wanted and needed, down to the color More
by dominiqueconn
Employees Worked With
January 25, 2024
Mike was courteous and professional for starters. While I thought I had to leave my vehicle and come back later, few mins later I was made aware that my car was being taken care of and would be done While I thought I had to leave my vehicle and come back later, few mins later I was made aware that my car was being taken care of and would be done within an hour More
by sketch123
Employees Worked With
I believe his name is Mike
January 24, 2024
Great staff. .. great service... easy to deal with .. very informative with any questions I asked .. great service... easy to deal with .. very informative with any questions I asked More
by Jabdelsamad
Employees Worked With
January 23, 2024
The length of time to make an appt is excessive. It takes several messages to get a call back. You can’t make any appointments online. The staff there is nice though, once you finally get in for It takes several messages to get a call back. You can’t make any appointments online. The staff there is nice though, once you finally get in for an appointment. More
by KRISTIEMOSS26
January 19, 2024
Very good servic and very nice workers fast servic fast time to get my finished time to get my finished More
by JROCH1954
January 19, 2024
I had a problem regarding the key fob for my Santa Fe,and Jason talked to me and took care of it right away. Jason talked to me and took care of it right away. More
by KANNANSUNDAR795
January 18, 2024
I came in because my check engine light was on. After taking 2 hours, they said everything was fine. Fair enough. Took my car home, didn't attempt to drive it until the next day, and the check engi After taking 2 hours, they said everything was fine. Fair enough. Took my car home, didn't attempt to drive it until the next day, and the check engine light came back on. I truly don't understand it, I do feel like the dealership wanted to avoid whatever problem existed. I will have a hard time trusting this dealership again. Never had a particularly good experience at Hyundai, even when buying my used vehicle. Couldn't tell you who I worked with or who inspected my car, but I can assure you that they had poor quality control and attention to detail. More
by CHAYNES027
Employees Worked With
n/a
