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Family Hyundai

Tinley Park, IL

4.4
9,334 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,334 reviews

January 02, 2024

It’s a wonderful dealership to do business with… the sales people are kind and vey knowledgeable More

by richgreybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Mearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Huffman was very helpful with the issue with my
Jan 02, 2024 -

Family Hyundai responded

Thank you, Rich, for the kind words for our service and sales departments! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 31, 2023

This is our 5th vehicle with Family Hyundai and couldn't be more pleased. Jaclyn was our rep for the last two vehicles and her professionalism is second to none. Everyone at Family is courteous and helpful. More

by DBULVAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jan 02, 2024 -

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

December 30, 2023

Family Hyundai service department is always great. Colin is always kind, humble, understanding, attentive and courteous. More

by woods.robin53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, Robin, we look forward to having you as a valued customer for many years to come!

December 30, 2023

Excellent customer service and always does a great job! This is the only Hyndai dealer I go to for service. More

by noemail6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

December 30, 2023

Jerry did not waste your time. Caring and knew what I wanted. Never felt pressured. More

by TEREKEV1003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Jerry, and it was a pleasure having you at the dealership. We appreciate your review!

December 30, 2023

First time ever purchasing a vehicle and chose to do so with Family Hyundai. Adam & Omar helped me select the perfect car, helped answer all of my questions, and calm any first-time-purchasing anxieties I More

by stephjmir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Martinez
Dec 31, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 29, 2023

The dealership was clean. The people were friendly. Package Our deal on the car was straightforward and honest More

by SAMMYS7902
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Powers
Dec 29, 2023 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2023

Pleasant and fast service. Would highly recommend. Great customer service and will be coming here in the future. More

by BOOTMAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Dec 29, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 29, 2023

Larry is a wonderful sales person. He knew exactly what we wanted in a car. He anticipated our needs. He made the whole process very easy. More

by aprilfl77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 28, 2023

It’s awesome and thanks for giving good deals really appreciate it with to give me good car More

by Himanshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Dec 29, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

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