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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,826 Reviews
Call Service Center (708) 444-7100

5,826 Reviews of Family Hyundai - Service Center

Sort by
January 04, 2024

The service department person who worked with me was very friendly, and the waiting room was clean. More

by cloney.cassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 03, 2024

Completed repair even though what they thought was wrong turned out not to be. But they completed the repair as soon as they could. More

by DOGDOC83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce in service
Report | Print
Jan 03, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 02, 2024

It’s a wonderful dealership to do business with… the sales people are kind and vey knowledgeable More

by richgreybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Mearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Huffman was very helpful with the issue with my
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Jan 02, 2024 -

Family Hyundai responded

Thank you, Rich, for the kind words for our service and sales departments! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 30, 2023

Family Hyundai service department is always great. Colin is always kind, humble, understanding, attentive and courteous. More

by woods.robin53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, Robin, we look forward to having you as a valued customer for many years to come!

December 30, 2023

Excellent customer service and always does a great job! This is the only Hyndai dealer I go to for service. More

by noemail6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

December 29, 2023

Pleasant and fast service. Would highly recommend. Great customer service and will be coming here in the future. More

by BOOTMAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Dec 29, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 28, 2023

It’s awesome and thanks for giving good deals really appreciate it with to give me good car More

by Himanshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Report | Print
Dec 29, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

December 24, 2023

Best experience in ever had in a long time . Thank you so much for the service More

by jenideortiz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Dec 27, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

December 21, 2023

Your service is very competent. I have never had an issue dealing your staff at Family Hyundai! More

by RAPACKID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Dec 21, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 20, 2023

CANNOT SCHEDULE MAINTENNANCE WITH A PHONE CALL OR ON LINE. DROVE IN AND WAS TOLD WITHOUTAN APPOINTMENT IT WOULD BE LONGER.NEW CAR, WITH FREE MAINTENANCE FOR 3 YEARS, THEY FORGOT TO DO THE TIRE ROTATION More

by RICHCAJKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DID NOT GET HIS NAME..
Report | Print
Dec 24, 2023 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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