Ferman BMW

I will never purchase another BMW ever! I called Ferman to make an appointment for service. My convertible top is not working, a headlight is out and the windshield wiper fluid line is leak I called Ferman to make an appointment for service. My convertible top is not working, a headlight is out and the windshield wiper fluid line is leaking. I was told that my 2007 Z4 is too old to be serviced there anymore. I would never buy another car from a company that does NOT stand behind their product or care about their customer! All Ferman cares about is money. If there were a 0, I would have given them a big fat 0. Thanks for nothing! More

They do what they say and say what they do! This is the case every time I have interacted with Sal and everyone else in service. Very up front and communicative. This is the case every time I have interacted with Sal and everyone else in service. Very up front and communicative. More

This facility is always professional, friendly and efficient. I will only go to Ferman BMW. Dan M. Is my sales rep and Sal is my service rep and I like them both. efficient. I will only go to Ferman BMW. Dan M. Is my sales rep and Sal is my service rep and I like them both. More

David and Scott were extremely helpful. Found a fantastic truck. Got a great trade in value for it. The process was super simple. And I was in and out of finance super quick. Thanks guys! Found a fantastic truck. Got a great trade in value for it. The process was super simple. And I was in and out of finance super quick. Thanks guys! More

Had an oil change and diagnostic inspection done for a used 2015 750 Li purchased elsewhere and was advised it needed a valve cover gasket and possibly tires. 3-4 days later, the motor is locked. Had the used 2015 750 Li purchased elsewhere and was advised it needed a valve cover gasket and possibly tires. 3-4 days later, the motor is locked. Had the car for a total of 1 week now I'm stuck with an $11k repair bill for a vehicle BMW themselves cleared. I'm not happy to say the least. More

Service department excellent communication. Appreciate the text updates and Lyft super convenient. Great follow up too! Appreciate the text updates and Lyft super convenient. Great follow up too! More

Good service & communication. Pleasant service center facility. Great opportunity to check out the showroom & have any questions answered. Pleasant service center facility. Great opportunity to check out the showroom & have any questions answered. More

The staff was very friendly and helpful. The tint job on my Mustang is excellent. The tint job on my Mustang is excellent. More

The car was covered by BMW's paint warranty, But the dealer Ferman either did not do it (they only adjusted the parts so that the issue was not noticeable) or they repainted it so badly that the same is dealer Ferman either did not do it (they only adjusted the parts so that the issue was not noticeable) or they repainted it so badly that the same issue is there again. The photo proves it. More

Windshield replaced. Rubber seal at top of window was not glued correctly. Had to fix it myself. Didn’t drive back because I live 90 minutes away. Rubber seal at top of window was not glued correctly. Had to fix it myself. Didn’t drive back because I live 90 minutes away. More