Ferman BMW

Dropped off car in perfect working condition, now needs $6 to fix what was not broken when I dropped it off. Not happy $6 to fix what was not broken when I dropped it off. Not happy More

What a friendly atmosphere at Ferman BMW from the moment I arrived I was greeted by by employees at the door and then at the service desk. Courtney was so helpful with my vehicle problem and when asked abo I arrived I was greeted by by employees at the door and then at the service desk. Courtney was so helpful with my vehicle problem and when asked about how long it would take to complete the repair she checked and told me about two and a half hours. Yep it was completed in just that time with a car wash. More

Seamless and wonderful. My experience was better than any car dealership experience I’ve ever had! Josh was fantastic and helpful with the process of ordering my new car. My experience was better than any car dealership experience I’ve ever had! Josh was fantastic and helpful with the process of ordering my new car. More

An excellent seller. We are very satisfied with the communication and the services he provides. We are very satisfied with the communication and the services he provides. More

Great service. Car returned in promised time. Very professional and friendly staff. Never try to oversell me or push unwarranted service. Car returned in promised time. Very professional and friendly staff. Never try to oversell me or push unwarranted service. More

The staff are nice, however the service has always taken longer than promised even with appointments made days before. And the car wash that they do leaves your vehicle sometimes dirtier than when you brou longer than promised even with appointments made days before. And the car wash that they do leaves your vehicle sometimes dirtier than when you brought it in, because the soap isn’t fully rinsed off. I am basing my 4 visits to their service department. More

I took my sons car in for a timing issue. The did some work that cost me over 2k called me said it’s running great. My son gets in the car calls me, says “Dad it’s not right, it’s still shaki The did some work that cost me over 2k called me said it’s running great. My son gets in the car calls me, says “Dad it’s not right, it’s still shaking”. Two days later car goes into limp mode. I call, car goes back. They wanted another 1k for more work, I say just fix the coolant temp sensor. I took the car back because they seemed to be throwing a very expensive parts cannon at it. The car is still in limp mode and everyone at the airport who knows the car all agree, it’s worse now than before it went in. Close to 3k spent on a car broke more now than before, this stings, my wallet and the feeling of letting my son down. More

Dealership is well maintained and clean. Steve did a great job with showing and explaining the features on the vehicle I was looking at. David was excellent and very helpful as he took over Steve did a great job with showing and explaining the features on the vehicle I was looking at. David was excellent and very helpful as he took over on the finalizing and delivery of the vehicle. More

Was super professional and pleasurable experience. No pressure, collaborative and quality vehicles. I’m very very happy with my 540 , it’s a beautiful car. The team is very well versed in the cars No pressure, collaborative and quality vehicles. I’m very very happy with my 540 , it’s a beautiful car. The team is very well versed in the cars and really informed me to help me make my purchase decision. This is an A++ dealership More

Great selection, friendly, knowledgeable staff from sales to finance. I would purchase my next BMW from Ferman BMW. to finance. I would purchase my next BMW from Ferman BMW. More