Ferman BMW

Pleased with my experience. Thomas Berges was very professional and friendly. He delivered the vehicle to my home in pouring rain. I’ve done business with Reeves BMW in the past, glad to see Ferman is professional and friendly. He delivered the vehicle to my home in pouring rain. I’ve done business with Reeves BMW in the past, glad to see Ferman is just as good. More

I first visited Ferman in 2002, and the quality of their customer service had an impact on me. Fast forward to 2021, and I made and appointment to bring my vehicle in to get serviced. The service was even b customer service had an impact on me. Fast forward to 2021, and I made and appointment to bring my vehicle in to get serviced. The service was even better than it was back in 2002. I have since recommended Ferman to three of my friends who are looking to purchase a BMW. I didn’t purchase my current BMW from Ferman, but I will continue my regular service visits with them, and I would absolutely purchase my next vehicle with them. More

Tom Berges & Ferman BMW are awesome!!! I received excellent customer service. Everyone including the Finance Manager, Joe Cleaver, were super friendly and willing to explain anything. They were excellent customer service. Everyone including the Finance Manager, Joe Cleaver, were super friendly and willing to explain anything. They were also well organized. As an out of town buyer, it was evident that they already had the necessary paperwork ready for me to sign. Kudos to Ferman BMW and the entire team! I would definitely recommend them. More

Tom far exceeded our expectations. He was knowledgeable, professional and cordial. He genuinely treated us like family. We will definitely be returning to Ferman BMW. Tom, you made this a day worth remember professional and cordial. He genuinely treated us like family. We will definitely be returning to Ferman BMW. Tom, you made this a day worth remembering. Thank you! More

We were there for a tire repair. over two hours later i went to the service desk and saw our vehicle was out there parked. service dept. man never said car was ready and was nowhere to be found. I then w went to the service desk and saw our vehicle was out there parked. service dept. man never said car was ready and was nowhere to be found. I then went to the service desk and asked if our car was ready. The man said yes i was ready for some time. I then asked if he could check us out and he did. I do not know what happened to our first service person. More

Service department with Cesar explain really well the work needs to be done. Provide teansportation when is needed. Follow up to be sure everything is good and id I need anything else that they may of an work needs to be done. Provide teansportation when is needed. Follow up to be sure everything is good and id I need anything else that they may of any help. More

Bought an M2C from Robert. Cannot say enough good things. The entire process from start to finish was extremely smooth and Robert took a lot of extra effort to make sure that all my questions got answered an The entire process from start to finish was extremely smooth and Robert took a lot of extra effort to make sure that all my questions got answered and that my car was ordered quickly and timely. Performance delivery was amazing. Highly recommend it. Would definitely buy another M Car from him even if I move. More

Gary Mack is the best salesperson I’ve dealt with. He’s attentive and wants you to have the best experience. He’s very honest. attentive and wants you to have the best experience. He’s very honest. More

Mario assisted me with the delivery of my new M2 Competition. The whole process was quick and easy! He was extremely knowledgeable about the vehicle and made sure everything was ready for me. Very s Competition. The whole process was quick and easy! He was extremely knowledgeable about the vehicle and made sure everything was ready for me. Very seem-less and efficient process! Great Job Mario! More

Rob G. as always is very helpful on our purchases - would definitely recommend! From start to finish he is very knowledgeable and efficient! Thank you! definitely recommend! From start to finish he is very knowledgeable and efficient! Thank you! More