Ferman BMW

I recently went to Ferman BMW to get a recall taken care of on my car, I was so impressed with the amount of professionalism & kind people that I feel compelled to write a 5 star review for Ferman Dealershi of on my car, I was so impressed with the amount of professionalism & kind people that I feel compelled to write a 5 star review for Ferman Dealership. Everyone I encountered from the lady I spoke with on the phone for the appointment, the sales people, and especially the service department were incredible. Sal was the best, he told me 90 minutes on my repair & I had my car back in 90 minutes. He kept me informed by text message & even let me know before my appointment the part was in stock. I can't say enough good things about my experience & Sal. I also went to parts dept. and met Pete who helped me with ordering an extra key & touch up paint, very professional & helpful. So much different from the experience we had at another BMW dealer down the road. Please support Ferman BMW. More

Tom Berges is my salesperson and does an amazing job with every aspect of the transaction! Give Tom a call for your next purchase you won’t be disappointed! Thank you Tom for all your help and have a wonder every aspect of the transaction! Give Tom a call for your next purchase you won’t be disappointed! Thank you Tom for all your help and have a wonderful holiday! I will send referrals your way!!! More

I dont want to write anything. SO here are my twenty five words. one two three four five six seven eight nine ten one me you words. one two three four five six seven eight nine ten one me you More

Tom was extremely helpful throughout the entire process and ensured I was happy with my new vehicle. He even came in on his day off! Aaron in financing was a great help as well, moving the process along qu and ensured I was happy with my new vehicle. He even came in on his day off! Aaron in financing was a great help as well, moving the process along quick and easily. Overall great experience at Ferman BMW! More

The computer on my dash was never reset after getting oil change and services. The computer Call my dash still tells me I’m due for a oil service. change and services. The computer Call my dash still tells me I’m due for a oil service. More

The sales consultants are knowledgeable and friendly. The managers are honest and efficient. Makes the purchase/lease of a new car a truly pleasant experience! managers are honest and efficient. Makes the purchase/lease of a new car a truly pleasant experience! More

Excellent dealership. Great service. Ask for Scott Simpsom. He's the best!!! He went above and beyond to make my long distance purchase a pleasant experience. Simpsom. He's the best!!! He went above and beyond to make my long distance purchase a pleasant experience. More

Knowledgeable sales staff was easy to do business with. Wide selection of inventory. I have dealt with Ferman BMW in the past and had good experience with them. Wide selection of inventory. I have dealt with Ferman BMW in the past and had good experience with them. More

Tom Berges is an outstanding salesman. I was extremely hesitant about purchasing a car without being physically present at the dealership and being able to look the salesman in the eyes. Tom made everyth hesitant about purchasing a car without being physically present at the dealership and being able to look the salesman in the eyes. Tom made everything easy by promptly answering all of my questions and consistently following up but without being overly aggressive. My experience with Tom was exceptional and I would certainly recommend him to my friends and colleagues. He represented Ferman BMW in an extremely professional manner and is to be commended. Great job! I am a satisfied customer. More

Service was great , Jamie is such a professional and knowledgeable person, I will be coming back, service department very clean , friendly and sanitized, great service knowledgeable person, I will be coming back, service department very clean , friendly and sanitized, great service More