Ferman BMW

Awesome experience Welcoming team , and very professional 👌🏼with a smile that makes you feel comfortable, Ferman not only a car dealership it’s a legacy company chara Welcoming team , and very professional 👌🏼with a smile that makes you feel comfortable, Ferman not only a car dealership it’s a legacy company characterized by continuous evolution. A name you can Trust . More

Steven Venden is The Best! This is the second BMW we have purchased from Steven at Ferman and both times we received the absolute best service! We know with complete certainty t This is the second BMW we have purchased from Steven at Ferman and both times we received the absolute best service! We know with complete certainty that we received the best car at the best price. Both times! Steven really cares about his customers and really goes the extra mile. Thank you! More

Excellent customer service Greg helped me find the perfect BMW for my lifestyle and budget! He was more concerned with what car is best for me than with a sale. Never felt press Greg helped me find the perfect BMW for my lifestyle and budget! He was more concerned with what car is best for me than with a sale. Never felt pressured at all. There’s a first for everything. Thank you Ferman BMW. More

Great Service and Follow-Up The communications between the service department and myself were great. Nicholas kept me updated all along the way. There were no long delays in chec The communications between the service department and myself were great. Nicholas kept me updated all along the way. There were no long delays in checking-in, getting a loaner and returning the car and checking out. All issues were addressed. There is still a part (grommet) that they needed to order, but if it's not covered by warranty I won't pay $216.00 for it, (which seems really really high). I will recommend their service department in the future. More

Excellent Service! Sal was fantastic! He got me in and out quickly, and made sure the issues I detailed were tended to. The greeters and valet intake are always attent Sal was fantastic! He got me in and out quickly, and made sure the issues I detailed were tended to. The greeters and valet intake are always attentive. More

Excellent!! Cleo was the man! A huge help! We bought two vehicles and he was extremely helpful with both. And very patient with how picky we are. Cleo was the man! A huge help! We bought two vehicles and he was extremely helpful with both. And very patient with how picky we are. More

Desapoint about disregard for safety Arrived to service 15 minutes in advance my service advisor was not there yet,some one else took care of the paperwork be did a good job. Return in t Arrived to service 15 minutes in advance my service advisor was not there yet,some one else took care of the paperwork be did a good job. Return in the afternoon and the tire monitor in the dashboard was on after a few miles the numbers did not match have a big variation of about 4 psi difference. Same weekend warning light appear on dash,"engine coolant severely low need to correct to avoid engine damage" I have to add about 1/2 gallon in reservoir. Called and left message for my service advisor or manager of service department to call unfortunately no return call to fate More

Excellent treatment The seller , manager and the technician very respectful ,kind,it was understood what they explained we are satisfied whit the attention , I will recom The seller , manager and the technician very respectful ,kind,it was understood what they explained we are satisfied whit the attention , I will recommend thanks you guys More

Mary Keller is awesome!! GO WITH MARY KELLER! WE HAVE BOUGHT FOUR CARS FROM HER. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP! THE ENTIRE STAFF IS HELPFUL!! EVERY EMPLOYEE IS TO GO WITH MARY KELLER! WE HAVE BOUGHT FOUR CARS FROM HER. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP! THE ENTIRE STAFF IS HELPFUL!! EVERY EMPLOYEE IS TOP RATED. More

First time there, had a brake fluid light on. The reason for no 5 stars is that my fluids had never been checked. The washer fluid light came on when i returned home. Thank you Jay The reason for no 5 stars is that my fluids had never been checked. The washer fluid light came on when i returned home. Thank you Jay More