Ferman BMW

2nd car taken to Ferman BMW One of the best guest service locations, very comfortable place to wait for service. The wait goes buy quickly because the guest center is so accommod One of the best guest service locations, very comfortable place to wait for service. The wait goes buy quickly because the guest center is so accommodating. More

Douglas at Mini Douglas at mini service was very responsive and great to work with. He explained everything very clearly and kept me apprised of the status of my serv Douglas at mini service was very responsive and great to work with. He explained everything very clearly and kept me apprised of the status of my service. More

Window tinr Excellent job tinting my windows. Quick service and it looks great, just as I hoped. Very happy and highly recommend. Definitely will be back!!! AAA Excellent job tinting my windows. Quick service and it looks great, just as I hoped. Very happy and highly recommend. Definitely will be back!!! AAA+++ More

Not that happy Brought my car in for routine service. The people Were nice, the service was fine. I noticed on the form it said the car was washed, it wasn’t. The Brought my car in for routine service. The people Were nice, the service was fine. I noticed on the form it said the car was washed, it wasn’t. The next day I had a question so I sent the service advisor a text at the number I was told I could contact him via text. No response so the next day I called and left him a voicemail. No return call. Today I got a text asking if everything was ok so I asked my question again. It was ignored and I got this survey. More

Service Maintenance. I've been having all my Minis Serviced There since 2008. I'm on my 3rd Mini. They have Always Done a Great Job. Thanks. I've been having all my Minis Serviced There since 2008. I'm on my 3rd Mini. They have Always Done a Great Job. Thanks. More

Great experience Very professional and thorough service experience!!! Thank you for your prompt attention to the battery issue with my new mini. I was greeted promp Very professional and thorough service experience!!! Thank you for your prompt attention to the battery issue with my new mini. I was greeted promptly and my issue was attended to immediately. More

Work promised not completed Five times in a row needed to return for work to be completed. Then received different quotes for same work on different visits. Finally a manager com Five times in a row needed to return for work to be completed. Then received different quotes for same work on different visits. Finally a manager completed the work after beginning it two months prior. More

Great dealership Ferman BMW is a great dealership and everyone I deal with in every department is always very helpful and attentive. I’m always taken care of in a time Ferman BMW is a great dealership and everyone I deal with in every department is always very helpful and attentive. I’m always taken care of in a timely manner and to the best of their ability. More

Steve Venden Rocks @ Freman BMW I bought my new car at Ferman BMW this week after a lot of online research and visits to multiple other dealerships. Steven Venden, our sales expert, I bought my new car at Ferman BMW this week after a lot of online research and visits to multiple other dealerships. Steven Venden, our sales expert, was the “x factor” in our decision to buy from Ferman instead of another dealership. Steve was an excellent guide thru the sales process. He informed our buying decision by sharing his expert knowledge of the car. He was responsive to our questions, respectful of my requests and provided the perfect level of follow-up. He was always prepared and very professional. The excellent experience I had with Steve Venden was the reason I bought my new car from Ferman. More

Pleasant Experience at Ferman I purchased a used 435i from Ferman BMW. The salesman was very pleasant and did not pressure me to "make the deal". He worked with us and provided wh I purchased a used 435i from Ferman BMW. The salesman was very pleasant and did not pressure me to "make the deal". He worked with us and provided what we felt was a fair deal on the trade in. I am extremely satisfied with the beautiful car we purchased from Ferman, and the treatment we received throughout the buying experience with them. More