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Ferman BMW
Palm Harbor, FL
8,014 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,014 reviews
February 27, 2020
Jimmy is 5* James has been a pleasure to deal with. He keeps me up to date on the progress and makes sure everything is done right. And he has gone to bat for me James has been a pleasure to deal with. He keeps me up to date on the progress and makes sure everything is done right. And he has gone to bat for me with the insurance company on more than one occasion. More
by adxsimi42
Verified CustomerEmployees Worked With
Jimmy Whaley
February 26, 2020
Vehicle broke down 2 days after service The ad said World Class Multi-Point inspection, but failed to test the alternator which left me stranded on on the side of the interstate two days lat The ad said World Class Multi-Point inspection, but failed to test the alternator which left me stranded on on the side of the interstate two days later. You found 2 other discrepancies with the car costing almost $5000, I assume the battery and alternator are not part of the World Class inspection. More
by VSAPORITO
Employees Worked With
Salvatore
February 26, 2020
Buying my vehicle was an easy and great experience. Alex was patient and knowledgeable. I appreciated all his help and would recommend him to anyone. was patient and knowledgeable. I appreciated all his help and would recommend him to anyone. More
by kristafox70
Employees Worked With
Alex Senko
February 25, 2020
They were serious about making me happy. I was able to get all my questions answered and handled. Only downfall was that my sales associate wasn’t attentive nor was he invested in building a relationship get all my questions answered and handled. Only downfall was that my sales associate wasn’t attentive nor was he invested in building a relationship with me. He just wanted to get the car sold and get me out. More
by REGINEBRUNACHE
Employees Worked With
Other Employees :
Alex Senko, Brandy Kennedy, Jimmy Whaley, Phil Bennis
February 24, 2020
Honest and Professional Our salesman was personable, knowledgeable, honest and professional. The entire transaction was without gimmickry, pressure, and deceptive practices. Our salesman was personable, knowledgeable, honest and professional. The entire transaction was without gimmickry, pressure, and deceptive practices. We are fully satisfied in all respects. More
by JOEFENLEY01
February 24, 2020
Met and worked with Sal. Loaner was ready and I got in and out. Great service and experience for first oil change. Would go back and out. Great service and experience for first oil change. Would go back More
by kevinjmcdonaldpa
Employees Worked With
February 24, 2020
Robert was very helpful and professional with the whole process. Everything moved seamlessly and I was very happy with the whole experience. All of the folks at Ferman did a fantastic job. process. Everything moved seamlessly and I was very happy with the whole experience. All of the folks at Ferman did a fantastic job. More
by Meconner
February 24, 2020
Needs help! Customer service should come first. You are not doing customer a favor by helping them. Cesar and jimmy only two guys you have that are worth a xxxx in service ! not doing customer a favor by helping them. Cesar and jimmy only two guys you have that are worth a xxxx in service ! More
by NIK.MANIAS
February 23, 2020
Words do not do justice to the excellent service I received from everyone at Ferman BMW after my classic BMW was totaled. Thanks to Charlie Fernandez and his management/support team, you can still fin received from everyone at Ferman BMW after my classic BMW was totaled. Thanks to Charlie Fernandez and his management/support team, you can still find sincere, honest and ethical auto dealers that truly care about the customer. Thanks again! Sincerely,Tom Mahony More
by Tom Mahony
Employees Worked With
Other Employees :
Auggie-service technician and Aaron-Finance, Phil Bennis, Charles Fernandes
February 21, 2020
Amazing service! Cesar got me into a rental right away so that I didn’t have to wait around on my Saturday at the dealership. They kept in touch during repairs and provided me with speedy, exceptional servic that I didn’t have to wait around on my Saturday at the dealership. They kept in touch during repairs and provided me with speedy, exceptional service. More
by zimmermann.sam
Employees Worked With
