Ferman BMW

Usually Great Service but When I received my car both BMW center caps from my wheels were not put back on. I had to go back in and tell service advisors caps were missing. Serv When I received my car both BMW center caps from my wheels were not put back on. I had to go back in and tell service advisors caps were missing. Service advisor fixed the issue but I had to wait another 30 mins for vehicle. When I got home I realized the tire stem valve caps were also not put on. Had to go out of my way to stop at auto parts store to buy new stem valve caps. It was like the mechanics just left without doing quality control check. More

Great customer service and experience Went out of my way to come down to Florida from CT based on phone and email convos with AlexW, who made initial purchase discussions easy. It was wel Went out of my way to come down to Florida from CT based on phone and email convos with AlexW, who made initial purchase discussions easy. It was well worth the trip- Alex is excellent at his job, and JoeC made paperwork a breeze. Well put together and professional dealership- highly recommended! More

Great experience,service,and deal! My boyfriend and i were just going to check out a nissan maxima he had seen online. I wasnt expecting to buy a car that day. However we both ended up My boyfriend and i were just going to check out a nissan maxima he had seen online. I wasnt expecting to buy a car that day. However we both ended up loving the car and were sold on it after a test drive. Dan Macdonald was the gentleman who helped us from start to finish.. He was very knowledgeable and got creative with helping us find a solution on how to put our down payment down. Since originally we werent going with the intention to get a car, I didnt have the funds easily accessible. He was so patient with us and stayed late to help us finish up. I will definitely reccomend this dealership to family and friends. More

Easy sale/lease process no hidden fees I was looking to get out of my BMW lease early and into a new lease for the new year. LaMar & Karl made the process easy. I told them what I wanted to I was looking to get out of my BMW lease early and into a new lease for the new year. LaMar & Karl made the process easy. I told them what I wanted to pay monthly and they worked it out. In the end, we agreed on price and terms and they held their end of the deal. I keep waiting for a bait and switch or for hidden costs. Ferman was true to the deal they offered me. The process was great. I would recommend you stop by and speak to them if your in the market. More

Buy a New BMW from Steve Venden Top Salesman Steve Venden has Sold me another 740i, he is a quality at your dealership. My husband owns an I- 8. He is Ferman. Top Salesman Steve Venden has Sold me another 740i, he is a quality at your dealership. My husband owns an I- 8. He is Ferman. More

Excellent service Very friendly staff. Always kept me up to date on status of vehicle. Great experience. Would recommend to anyone looking for quality service for their Very friendly staff. Always kept me up to date on status of vehicle. Great experience. Would recommend to anyone looking for quality service for their BMW. More

Great service! My car is always taken to the dealership . Courteous service from the moment you pull up in the service area . Given a tour of The waiting area is f My car is always taken to the dealership . Courteous service from the moment you pull up in the service area . Given a tour of The waiting area is fully equipped with goodies and coffee. Just a really nice relaxing time makes waiting a piece of cake . More

Through service, seamless drop off pick up Fermin drove a car to my work, picked up my car and drove it back for service. They text me and then called once service was complete. Rachel did a Fermin drove a car to my work, picked up my car and drove it back for service. They text me and then called once service was complete. Rachel did a great job keeping me informed and helped also ensure my windshield wipers were inspected after the car was complete as I forgot to tell them when I submitted the car for service. Overall very easy process. More

Everyone was very helpful We had an all around great experience. Alex was great helping me pull off a Christmas surprise for my wife. Everyone at Ferman went above and beyond. We had an all around great experience. Alex was great helping me pull off a Christmas surprise for my wife. Everyone at Ferman went above and beyond. I will be back. More

Great staff! The staff was so helpful and knowledgeable... I was in and out with a brand new car in less than 3 hrs! Thanks to all! The staff was so helpful and knowledgeable... I was in and out with a brand new car in less than 3 hrs! Thanks to all! More