Ferman BMW

Great group Bob paired me with Brian Gains, who was a great help in navigating the BMW purchase experience. He has helped other co-workers. Not pushy at all and v Bob paired me with Brian Gains, who was a great help in navigating the BMW purchase experience. He has helped other co-workers. Not pushy at all and very good listener to my needs. More

2018 BMW X1 We worked with Kenny on purchasing my new BMW X1 and he was extremely helpful and knowledgeable. Kenny did not push anything on us and had multiple ca We worked with Kenny on purchasing my new BMW X1 and he was extremely helpful and knowledgeable. Kenny did not push anything on us and had multiple cars available for us to look at when we arrived. He was an overall down to earth guy and we had a great experience. We will definitely be back to see Kenny soon. More

Saved by Stefanie and her team! When you’re looking for a 5 star team and service, look no further than Stefanie and the Furman BMW team. My 2013 5 series and I received 5 star servi When you’re looking for a 5 star team and service, look no further than Stefanie and the Furman BMW team. My 2013 5 series and I received 5 star service in December 2018 when my car decided to take a nap on Highway 19 November 2nd at 6am while on the way to work. I was in a panic and unsure of what just happened but Stefanie was on the other end of my call and I could not have been happier. From towing to keeping in constant contact with me to the delivery, she was there for me. It was only 6 days after this event, my former employer Community Brands laid me off. Needless to say, this was probably the worst thing to hear when your car is in the shop and Thanksgiving and Christmas is around the corner however; Stephanie put me at ease and told me not to worry. She communicated directly with my insurance provider and let me know what if anything I would need to do. I can honestly say I was in the mindset I would never own another BMW again until my experience with this team. They took care of me and my car like no other. Thank you Ferman Palm Harbor Team! Because of you, I will be driving to my third and final interview in my car on Thursday! The car runs like new!!!! Kimberly S. Sprott More

The Ultimate Buying Experience. We have been doing business with Ferman BMW for eighteen years. BMW makes a good machine, but the Ferman Team: Brian, Karl, Erin and Jimmy are truly f We have been doing business with Ferman BMW for eighteen years. BMW makes a good machine, but the Ferman Team: Brian, Karl, Erin and Jimmy are truly focused on surpassing Customer Satisfaction. THEY are the reason why we are repeat customers. More

They did a fantastic job I highly recommend this place if you have a Mini Cooper, I enjoy going there every one is really nice and they take care of my car I highly recommend this place if you have a Mini Cooper, I enjoy going there every one is really nice and they take care of my car More

Great experience! We knew exactly what vehicle we wanted and Dan in sales made it happen to our satisfaction! We don’t live nearby, so we were able to negotiate over th We knew exactly what vehicle we wanted and Dan in sales made it happen to our satisfaction! We don’t live nearby, so we were able to negotiate over the phone. No pressure sales tactics and smooth, quick and easy transaction. Had one tiny glitch in the process upon arrival to make the purchase, but Dan, the business manager, took care of it immediately. Will be back for our next BMW and highly recommend Ferman to others! More

Very personable and communicative Douglas made sure that I was aware of everything from the beginning: and communicated with me the whole time which I truly appreciated. Most service c Douglas made sure that I was aware of everything from the beginning: and communicated with me the whole time which I truly appreciated. Most service centers I've been to I have had to follow up to get any information, but Douglas kept me in the loop and explained everything to me the whole time. He never pressured me to spend more than I had to. I will definitely be back and requesting to work with Douglas! Thank you! More

Excellent! Received outstanding service and they went above and beyond to make us satisfied! I would recommend this dealership to anyone looking to purchasing a Received outstanding service and they went above and beyond to make us satisfied! I would recommend this dealership to anyone looking to purchasing a vehicle. More

Recall repair Worked performed was only recall. Done sooner than expected. Service was good and so was the communication. Past experience on work performance was Worked performed was only recall. Done sooner than expected. Service was good and so was the communication. Past experience on work performance was good thank you More

Great experience Highly recommend working with Bob, he is very knowledgeable and will make sure you know everything about your new car. Great guy to work with Highly recommend working with Bob, he is very knowledgeable and will make sure you know everything about your new car. Great guy to work with More