Ferman BMW

Jimmy Whaley is the best service advisor around. We have 5 BMW's in our family and Jimmy gives us the best top notch care for every member of my family. We have 5 BMW's in our family and Jimmy gives us the best top notch care for every member of my family. More

Very responsive Texted questions regarding Car play. He was very responsive and helpful I will text again with questions. So glad to be able to text questions - so co Texted questions regarding Car play. He was very responsive and helpful I will text again with questions. So glad to be able to text questions - so convenient More

professional and friendly! Efficient, professional and friendly service. They treat you right at Ferman BMW! Nick kept me informed all throughout the day and my car was ready w Efficient, professional and friendly service. They treat you right at Ferman BMW! Nick kept me informed all throughout the day and my car was ready when promised. More

Rude Manager Jamie Jamie starred at me after I told him that I’d be 30 seconds to tell Nick Hawk something. As I was less he kept starring at me. He said that they fix Jamie starred at me after I told him that I’d be 30 seconds to tell Nick Hawk something. As I was less he kept starring at me. He said that they fixed my windshield wiper. I told him thanks. I don’t know why this was a big deal. It broke goi g through the car wash, so it should have been fixed. I told him to quit starring at me. Then he walked over to me still starring at me. I asked for a manager. He belligerently told me that he name was Jamie and that he was a manager. I asked if I could speak to his manager. I went inside and talked with the service manager. As I walked out Jamie walked up to us and continued in his obnoxious rant rant saying that yes, it was me. More

excellent staff The staff is very professional and gave me 100% confidence that I received the service I needed and I have a reliable car. I have visited several BMW The staff is very professional and gave me 100% confidence that I received the service I needed and I have a reliable car. I have visited several BMW dealerships (I move around a little bit for my job), and Ferman is the best dealership I have experienced. More

Great experience on purchasing a vehicle My salesman Dan at Ferman BMW was very professional and knowledgeable. My husband and I felt very comfortable with no pressure. We will recommend My salesman Dan at Ferman BMW was very professional and knowledgeable. My husband and I felt very comfortable with no pressure. We will recommend this dealership to our friends and family. The whole process was very easy and quick. This dealership is 10 in customer service. More

Friendly! Always kind employees to help! Everyone from the helper in the service drive up area to the managers everyone is nice and helpful!!!! Nice & answered Always kind employees to help! Everyone from the helper in the service drive up area to the managers everyone is nice and helpful!!!! Nice & answered questions. More

Good service We purchased a new x5 and the process went well. We ended up having a sensor issue, two months after purchase, which Sarasota BMW advised was not cov We purchased a new x5 and the process went well. We ended up having a sensor issue, two months after purchase, which Sarasota BMW advised was not covered under warranty. We took it back to Ferman, where we purchased the vehicle and they took care of it for us. Jimmy Whaley in the service Dept did a great job for us. More

Ferman BMW:::Pre-owned SuperStars Excellent Sales Professional, Dan Macdonald & his Showroom Mgr. Mickey were courteous, knowledge and professional when we shopped for a low-mileage Me Excellent Sales Professional, Dan Macdonald & his Showroom Mgr. Mickey were courteous, knowledge and professional when we shopped for a low-mileage Mercedes-Benz. We highly recommend Dan and this dealership due to their honesty, integrity and temperament. We got a great deal on a 3,000 mile Benz working with Dan & Mickey. Ask for them when you visit Ferman BMW Palm Harbor! More

Best BMW Dealer. Our 7th BMW & 4 MINI !!! This is not our first experience with Ferman, and once again we are completely satisfied with our purchase. Alex Senko was a pleasure to do business This is not our first experience with Ferman, and once again we are completely satisfied with our purchase. Alex Senko was a pleasure to do business with, knowledgeable and attentive to our requests. His curtesy is delightful. Thanks to David Theado who “battled” with my husband. These two young men rendered this Car buying a very nice experience. Many thanks to the service Dept. Who prep’d the car after 5 pm and delivered a pristine “Beamer” Thank you Ferman BMW. More