Ferman BMW

Pleasant and Smooth Lease Alex Wolf and the rest of the Ferman crew made the process of leasing my wife's new X7 as easy as possible. I've never heard anyone say that spending Alex Wolf and the rest of the Ferman crew made the process of leasing my wife's new X7 as easy as possible. I've never heard anyone say that spending a Saturday afternoon at a car dealership makes for a fun experience, but Alex and Ferman are the exception. More

Fast an pleasingly Fast and pleasant, no hassle and they gave me better options and better car than the original one I was planning to buy and they offered the lease for Fast and pleasant, no hassle and they gave me better options and better car than the original one I was planning to buy and they offered the lease for a very competitive price More

Couldn't be happier The whole experience with Ferman BMW was great from start to finish. Everyone was extremely helpful and I couldn't have asked for a better first car b The whole experience with Ferman BMW was great from start to finish. Everyone was extremely helpful and I couldn't have asked for a better first car buying experience. Phil and Tom helped me find a great car at a phenomenal price, and Joe made the financing process as painless as possible. Can't say enough good things about Ferman BMW and the people that work there. More

Fantastic experience We loved working with Alex Wolf. He has fantastic auto knowledge and was wonderful to work with. He was up front about pricing, deals, car informat We loved working with Alex Wolf. He has fantastic auto knowledge and was wonderful to work with. He was up front about pricing, deals, car information, etc. More

Bought another BMW! The team at Ferman has exceeded our expectations with respect to the entire buying process, from the moment we met with David Soto and Phill Bennis th The team at Ferman has exceeded our expectations with respect to the entire buying process, from the moment we met with David Soto and Phill Bennis they where extremely respectful of our time. We found the exact vehicle we wanted and soon where off on informative test drive with one of the young tech professionals trained to demonstrate the many features of our new car. AJ was very organized and efficient in getting us through the financial transaction and on our way. I continue to bring my 5 series to Ferman for all service needs, At no time have we felt pressured or miss guided. We bought my wife’s 4 series from Ferman based on my experiences dating back to 2001. I want to ensure her car is maintained by a professional team truly focused on Customer service and building relationships. To the team at Ferman BMW thank you sincerely! Brad & Sue More

Misdiagnosis to the tune of $3500. Poor communication, no empathy, no negotiation even when diagnosis was wrong. Read my on-line review to find the whole story. A to the tune of $3500. Poor communication, no empathy, no negotiation even when diagnosis was wrong. Read my on-line review to find the whole story. And does no receipt or paperwork mean no history of my car being in your shop? More

Awesome service!!! OUTSTANDING service every time!!!! Jamie goes above and beyond!!! I wouldn't have my car serviced any where else. Very happy with the service I have OUTSTANDING service every time!!!! Jamie goes above and beyond!!! I wouldn't have my car serviced any where else. Very happy with the service I have received!!!! More

A little over a month ago, I purchased an M5 Competition from Ferman BMW in Palm Harbor. I went there with the intention of taking a look at custom-ordering a M550i. I was currently leasing a 540i and had a from Ferman BMW in Palm Harbor. I went there with the intention of taking a look at custom-ordering a M550i. I was currently leasing a 540i and had about 5 months left so I wanted to get ahead of the process. I had already looked at and drove a Jaguar F Pace SVR, which was a beast and blast to drive, but not quite worth the money from my perspective. I’ve had BMWs since the early 2000s, and have grown to appreciate the “drive” of a BMW over other makes. I had also visited a local Audi dealer as I was truly interested in seeing if an Audi was for me, but they never offered a test drive, never really assisted me, weren’t too into getting me into a car, and never followed up with me like they said they would for a test drive. My last stop was Ferman BMW, and that’s “all she wrote”. I purchased my M5 Competition from Steve Venden. I don’t know the other Client Advisors, but Steve really knows BMWs and how to help someone looking to purchase a BMW. I’m assuming the other Client Advisors are comparable or they would most likely be working somewhere else. One clue to Steve’s expertise is that his desk is loaded with multiple past issues of BMW Roundel magazines, all tabbed to specific articles about BMW details and articles. When talking details, Steve knows the specs of every model and year BMW has made. That’s a very reassuring feeling when the folks helping you make a major purchase really know their stuff, aren’t just restating car commercial tag lines (Audi), and genuinely want to help you make the right choice for the car that truly fits you. Steve took his time, didn’t pressure me, and did everything he promised to do. An outstanding experience! The whole process of paperwork was actually an enjoyable experience as well as opposed to the typical beat-down and “nickel and dime-ing” process many dealerships try to put you through before you drive off the lot. Scott Douglas was awesome, informed, a good conversationalist, and a man of integrity. Again, this is how you want a car purchase to go down, not something you dread. These days, your not just buying a car, you’re also buying a computer. The BMW “geniuses”, as they’re called, were just that, they really know their stuff! They take you through all of the technical details, show you what you need to know, and offer to follow up with you at your home or come back to Ferman for more help almost any time for a refresher or deeper-level learning about all that your car can do. This is the third time I purchased a BMW from Ferman Palm Harbor and the second time I’ve worked with Steve Venden. I highly recommend doing the same if you’re looking to purchase a BMW. More

Best Buying Experience of my Life Went in late on a weeknight, they stayed open past closing so I could walk out with a car same night! Wonderful service and great salesman! I would wo Went in late on a weeknight, they stayed open past closing so I could walk out with a car same night! Wonderful service and great salesman! I would work with Marcos again and would definitely recommend. I even had a good time in finance with Joe (usually the worst part and most boring part). A wonderful experience and I love my new X3! (Also the fact that the payment on my new x3 is the same as my 5 year old non luxury trade-in SUV is still blowing my mind)! More