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Ferman BMW

Palm Harbor, FL

4.8
8,105 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times. You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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31400 US Hwy 19 N

Palm Harbor, FL

34684

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Showing 8,105 reviews

December 22, 2019

Service Had been in a accident after collision company did their thing brought to bmw service to check it out. They discovered another issue related to the a More

by jkay66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

December 20, 2019

Great Service In the last 15 years of owning various BMW's, I have been in many service center from Long Island to Florida and have found that Ferman BMW of Palm H More

by J.SOMMESO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Senko
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

December 19, 2019

Excellent It was an excellent experience from start to finish. Everything was handled with professionalism and care throughout the ordering and delivery process More

by gregkraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Senko, Kenny Russell, Alan Mazur
Dec 20, 2019 -

Ferman BMW responded

Thank you for being a loyal BMW guest, We are pleased to have had the opportunity to assist you. Thanks for your business and best of luck to you in 2020. I look forward to hanging out with you in March. Bob Murray GM

December 19, 2019

Amazing service, as always over the years Cesar is always helpful and courteous. My service is always great and they always clean the car for me. I will continue to come here for many more yea More

by TGordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

December 19, 2019

Trinity BMW Service The service dept. is always friendly, knowledgeable and professional. The service was provided in the time we were told. 90 minutes. Dave Soto an More

by DPWOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mazur, David Soto
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

December 19, 2019

They didn’t fix something I took my car in to get a plastic piece fixed and they didn’t fix it so I had to take my car back More

by leighlynn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review, please contact us to let us know how we can serve you better next time

December 19, 2019

Excellent experience for my daughter As I did not get to bring the car in because we were out of town I had my daughter drop the car off. She expressed how impressed she was with your ser More

by wjoseph12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

December 19, 2019

No surprises! Everything went well and smoothly. Great dealership. Everyone was friendly and accommodating.. Different from previous BMW dealership . Where they More

by tedchernick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Senko
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

December 18, 2019

Relieved from it going so easily Robert is a wonderful salesman. He listens. He understands and he becomes a friend. I've had horrible experiences with others, but because of Rober More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Chodorowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Ferman BMW responded

Thank you for your review!

December 18, 2019

horrible customer service Parts Department is great, but service is Horrible, the advisers lie, don't call back when they say they will, make up repairs that don't need to be d More

by dmancini2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal
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