Ferman BMW

#SatisfiedCustomer I truly enjoy working with Alex Senko! He is a passionate salesman who not only listens to you, but allows you to explore the BMW brand. After wo I truly enjoy working with Alex Senko! He is a passionate salesman who not only listens to you, but allows you to explore the BMW brand. After working with me for nearly two weeks, allowing me to test drive several cars, he helped me find the car that met my needs, wants, and budget. I would not have considered a diesel wagon had it not been for him. From the management team to the finance team, everyone was very helpful. At Ferman, you get the sense that they truly want you to walk away a satisfied customer. More

Excellent Job! Ferman BMW has the best customer service, and the most efficient and courteous staff! I highly recommend their team! Great job! Beat in Tampabay! Than Ferman BMW has the best customer service, and the most efficient and courteous staff! I highly recommend their team! Great job! Beat in Tampabay! Thanks! More

Excellent Customer Service Cesar was outstanding. He kept me well informed as to the state of my service. He was proactive in getting the estimate for the new tires I needed. An Cesar was outstanding. He kept me well informed as to the state of my service. He was proactive in getting the estimate for the new tires I needed. And personally made sure that my vehicle was as close to perfect as possible when I picked it up. I highly recommend Cesar as a service representative. More

Great people!! Very happy with Ferman BMW, Only one problem and it is when it comes to CAR WASH. Must of the time is comes back dirty, and small scratches. It woul Very happy with Ferman BMW, Only one problem and it is when it comes to CAR WASH. Must of the time is comes back dirty, and small scratches. It would be nice if Ferman BMW would offer a detail. my overall experience is great. More

Unexpectedly Positve Manolo Santos, Motoring Advisor at Ferman Mini provided considerate and attentive service. He found cars that met my criteria and worked to make the a Manolo Santos, Motoring Advisor at Ferman Mini provided considerate and attentive service. He found cars that met my criteria and worked to make the acquisition process a positive experience. Despite earlier disconcerting experiences, it was Santos’ service that convinced me to once again choose not only Ferman but Mini as well. More

Awesome service and staff! Everyone at Ferman BMW is so friendly and helpful! I purchased my vehicle in another state but they kindly helped me from scheduling all of the way to Everyone at Ferman BMW is so friendly and helpful! I purchased my vehicle in another state but they kindly helped me from scheduling all of the way to fixing the issue. And, Nicholas was amazing and also extending his services whenever I needed to bring my vehicle in again. I can’t say enough good things about this dealership! More

Great experience Robert, Alan, and Erin were very helpful and easy to work with when my wife and I came in to get a new car for her. It was such a great experience tha Robert, Alan, and Erin were very helpful and easy to work with when my wife and I came in to get a new car for her. It was such a great experience that I came back 4 days later and we got one for me too! More

Service and CPO warranty This dealer can gone above and beyond in standing behind their CPO warranty in my first 12 months of bmw ownership. After a rocky start with my first This dealer can gone above and beyond in standing behind their CPO warranty in my first 12 months of bmw ownership. After a rocky start with my first service manager, the have taken care of me on all fronts. Probably customer for life at this point if it keeps up. The wife needs a x3! More

New Mini Convertible S Convert! Best experience car shopping in decades! Jack and the Ferman team are exceptionally knowledgeable and helpful about their cars! This was by far one of Best experience car shopping in decades! Jack and the Ferman team are exceptionally knowledgeable and helpful about their cars! This was by far one of the best car shopping experiences I've had in decades and you know how hard that can be! More

Love my new car! Jack is wonderful. This is the 2nd MINI he has helped me with and he takes the time to answer all of my questions. He is very knowledgeable about all Jack is wonderful. This is the 2nd MINI he has helped me with and he takes the time to answer all of my questions. He is very knowledgeable about all of the cars no matter the year, or model which is so helpful! Thank you Jack! When I came in for my wheel swap and window tint today,Marc was very helpful as well as the woman in the loaner car area. Quick and easy. More