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Ferman BMW

Palm Harbor, FL

4.8
8,061 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times. You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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31400 US Hwy 19 N

Palm Harbor, FL

34684

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Showing 8,061 reviews

August 09, 2018

Service BMW brought in for service. Service completed without any problems. Very satisfied. Car taken on time and completed by the estimated time given by Nic More

by TPIC327
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2018 -

Ferman BMW responded

Thank you for the review!

August 09, 2018

Always smooth Having service and other work done with Nick at Ferman BMW is always pleasant and easy. Great communication and effortless transition to a loaner if More

by HAUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Chaparro
Aug 10, 2018 -

Ferman BMW responded

Thank you for your review!

August 08, 2018

5 start world class service Gregory Larson Provided a world-class service and a world class car. He was extremely helpful, very professional and went out of his way to assist me More

by Irfanali1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Larsen
Aug 09, 2018 -

Ferman BMW responded

Thank you for your review!

August 08, 2018

Best experience I have ever had Robert and his management real worked very hard to accommodate my needs. They were very helpful and very professional. I would recommend Robert and Fe More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Chodorowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Douglas , Tomas Hernandez , Douglas Wilder
Aug 08, 2018 -

Ferman BMW responded

Thank you Tyler for your review!

August 08, 2018

Great but.... The people were very friendly and willing to help. I took a star off for the damage they didnt note to me before i drove 500 miles to purchase the car More

by Carguy68
Recommend Dealer
Yes
Employees Worked With
Mr. White, Chris Vitagliano
Aug 08, 2018 -

Ferman BMW responded

Thank you for your review!

August 07, 2018

2017 Jeep Rubicon Purchase Purchased the Jeep from Ferman Luxury Pre-owned Sowcase. Dan Macdonald was our sales person and really made the transaction fast and easy. I would def More

by Soltech1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Douglas
Aug 08, 2018 -

Ferman BMW responded

Thank you for your review!

August 07, 2018

Excellent Dealer I want to thank all at Ferman BMW and especially Mary Keller for going the extra mile on the purchase of my BMW. You have earned a lifelong customer! More

by Awad87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Ferman BMW responded

Thank you for your review!

August 07, 2018

Terrible customer service Ideally you don’t buy a car from here in the first place but if you unfortunately do, GOOD LUCK with the service center. They couldn’t care less about More

by vikp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Hawk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Ferman BMW responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 07, 2018

Exceptional service! All of the members of the team went way beyond as we were there three hours past closing! Mary was very informative and accommodating. Dave was very More

by wistaceyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David T.
Aug 08, 2018 -

Ferman BMW responded

Thank you for your review!

August 06, 2018

BMW Purchase I really love my 430 BMW. The price was great. Purchasing my vehicle was easy. German even held the vehicle for me until I was ready to purchase. Grea More

by SMALLJOYCELYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hughes
Aug 07, 2018 -

Ferman BMW responded

Thank you Joycelyn for your review!

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