Ferman BMW - Service Center

The valet service was excellent as well as the driver. Pleased you provided this service. Very difficult with disabled husband to cart around. Pleased you provided this service. Very difficult with disabled husband to cart around. More

The Service and sales departments are Always accommodating and friendly while Check in and check out is efficient. accommodating and friendly while Check in and check out is efficient. More

The Ferman BMW is one of the best run dealerships I have been to. The moment you arrive you are greeted by your personal valet who checks you in and walks you to your service advisor, in my case Roy Landis been to. The moment you arrive you are greeted by your personal valet who checks you in and walks you to your service advisor, in my case Roy Landis. Roy reviewed my situation and history, made certain that I was taken care of both with my car and since my service was going to take more than a day to complete he set me up with a loaner car which I kept over the weekend. With regards to the service on my car, even though I had come in for routine maintenance they put the car on a lift and found some damage that had come from a hurricane that I couldn’t see and the detailed video they took was very helpful as I could download it for insurance purposes. All in all, Roy was super professional and took great care of me and my fabulous car. More

Sal is awesome. Very knowledgeable and understanding. Always looking for a solution to make the customer happy. He’s the singular reason why I’ve continued to com b Very knowledgeable and understanding. Always looking for a solution to make the customer happy. He’s the singular reason why I’ve continued to com back to Ferman BMW. More

The car was delivered ahead of schedule. The service department was very helpful and friendly. The service department was very helpful and friendly. More

Always friendly, clean, organized, and prepared for a customer visit. Staff is informative, strives to provide service and is courteous at all times customer visit. Staff is informative, strives to provide service and is courteous at all times More

Very good customer service! We have bought four vehicles at various Ferman dealerships specifically because of the great customer service provided from the purchase of our vehi We have bought four vehicles at various Ferman dealerships specifically because of the great customer service provided from the purchase of our vehicles to the servicing of the vehicles. More

Roy is always so helpful, prompt and great to work with. He explains very clearly what I should expect. He explains very clearly what I should expect. More

Great family run business, the service department particularly Nick Hawk is amazing and willing to work with the customers and always gives great customer service particularly Nick Hawk is amazing and willing to work with the customers and always gives great customer service More

Putting me on the spot here. The people are nice and the vibes are good The people are nice and the vibes are good More