Ferman BMW - Service Center

This is a great dealership! !! Very knowledgeable and courteous kept us informed through our entire appointment. !! Very knowledgeable and courteous kept us informed through our entire appointment. More

Excellent service and communication throughout the service They communicate with me excellent and I would highly recommend them for all BMW service needs service They communicate with me excellent and I would highly recommend them for all BMW service needs More

They have always taken care of my vehicle with care BMW service has been excellent service has been excellent More

I asked to have my windows tinted while the vehicle was in the shop for 4 weeks and when I picked it up, they were not. in the shop for 4 weeks and when I picked it up, they were not. More

Went onsite 3 times to get a part under warranty replaced and took 3 days out of work. The last time they sent me away because I had a small cabinet in the car and they could not service the car with stuff i and took 3 days out of work. The last time they sent me away because I had a small cabinet in the car and they could not service the car with stuff in it. I should have been told prior to arrival. It is a one hour drive each way and I asked for a manager to reach out and heard nothing. I went to the dealership in St. Petersburg, fixed first visit and great service. I'm in the market for a few more cars and I will go there now. More

It was great. It was great, but this survey is not. Sal was very attentive It was great, but this survey is not. Sal was very attentive More

Great as always Always a great experience, staff is attentive and always helpful. Best dealer I have experienced attentive and always helpful. Best dealer I have experienced More

It was a problem with roof leaking and problems remain My problem is not fixed when rain starts roof leaking problem is not fixed when rain starts roof leaking More

Roy was absolutely wonderful! !! Thanks for all you did! Great job all around. thanks again !! Thanks for all you did! Great job all around. thanks again More

Amazing! David Soto was fabulous and made everything super easy and comfortable! Kyle in finance was also amazing, and everyone was super helpful! David Soto was fabulous and made everything super easy and comfortable! Kyle in finance was also amazing, and everyone was super helpful! More