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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,013 Reviews

4,013 Reviews of Ferman BMW - Service Center

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May 19, 2023

I have sent this three times now Easy negotiations, no outrageous dealer fees, and William Race Alley went above and beyond to help me out when my new car needed service More

by sunnysmile498
Recommend Dealer
Yes
Employees Worked With
William Race Alley
May 19, 2023

From the time I ordered my car to the time. it was delivered the service was outstanding. Big thanks to the manager for all of his help in getting a great price for my trade in and help with fin More

by eacarpenter
Recommend Dealer
Yes
Employees Worked With
Dan Macdonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
david theado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

They fit me in same day for tire replacement they provided great service and for the replacement done in time! More

by mikepuleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023

Very friendly, professional and timely. The team took care of our issue and we're aware of us being on a tight schedule since we were on vacation. This is my second time working with this d More

by cclark3612@aol.com
Recommend Dealer
Yes
Employees Worked With
He was originally from Charlotte NC. Tall and has a 4 year old grandson in Orlando. He is an amazing person to have on your team. Talk about outstanding customer service!!
May 13, 2023

The purchase process at Ferman mini was easy. Salesman William “Race” Alley, was open and honest. When a problem with the car happened after the sale he was very instrumental in getting it resolv More

by sunnysmile498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Race Alley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney in service has always been excellent
May 13, 2023

Work done in time promised The 27 point inspection covered anything that may have shown evidence of a problem More

by JAYCOR71
Recommend Dealer
Yes
Employees Worked With
Roy Landis
May 12, 2023

Sal is always so accommodating- goes above and beyond i cannot say enough good things about him !!! More

by mewpipink
Recommend Dealer
Yes
Employees Worked With
Sal in service- he is excellent!!!
May 11, 2023

Roy Landis was my service advisor. He was top notch, very helpful and went above and beyond to make the experience great! More

by lpurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Landis
May 11, 2023

Very friendly and informative. Explained everything that was to be done and provided additional details on other services. Answered all my questions I asked via text. More

by stevensuydam
Recommend Dealer
Yes
May 11, 2023

Best ever Best experience ever purchasing a car took care of all my needs with a smile mine and his More

by gcomninel@knology.com
Recommend Dealer
Yes
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